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10 Cards in this Set

  • Front
  • Back
An organizational analysis involves determining the appropriateness of training, based on all of the following parameters, EXCEPT:

A)the company's business strategy.
B)the resources available for training.
C)support by managers and peers for training activities.
D)the competition's market standing.
D)the competition's market standing.

Page: 90
A mid-level manager questioning aspects such as who should be trained is involved with which variable of needs assessment?

A)Organizational analysis
B)Task analysis
C)Person analysis
D)Feedback analysis
C)Person analysis

Page: 93 (Table 3.1
Which of the following is NOT a goal of needs assessment?

A)To determine what finances need to be designated for training.
B)To determine who the training exists for.
C)To determine what tasks need to be trained.
D)To determine whether a training need exists.
A)To determine what finances need to be designated for training.

Page: 92
The following are all disadvantages associated with questionnaires EXCEPT:

A)possible low return rates, inappropriate responses.
B)employees' behavior may be affected.
C)lacks details.
D)only provides information directly related to questions asked.
B)employees' behavior may be affected.

Page: 95 (Table 3.2)
The following are all advantages associated with online technology (software) method of needs assessment EXCEPT:

A)objectiveness.
B)can explore unanticipated issues that may surface.
C)requires limited human involvement.
D)minimizes interruption of work.
B)can explore unanticipated issues that may surface.

Page: 95 (Table 3.2)
With respect to person analysis, a major pressure point for training is poor or substandard rewards systems.

A)True
B)False
B)False

Page: 101
Trainees need to understand what specifically they are expected to learn in the training program.

A)True
B)False
A)True

Page: 108
If employees have the knowledge and skill to perform but input, output, consequences, or feedback is inadequate, training may be the best solution.

A)True
B)False
B)False

Page: 110
Training should take place for tasks that are important; frequently performed, and of moderate-to-high level of difficulty.

A)True
B)False
A)True

Page: 111
Most manager-employee discussions about performance deficiencies are characterized by specificity.

A)True
B)False
B)False

Page: 115