Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key

image

Play button

image

Play button

image

Progress

1/10

Click to flip

10 Cards in this Set

  • Front
  • Back
Managers must ensure that safety equipment is used during which one of the following new training methods and enhanced learning techniques?

A)Incurring injuries to employees or others outside a training session.
B)Incurring employee injury during a training activity.
C)Incurring breach of confidentiality or defamation.
D)Reproducing copyright material in training classes without permission.
B)Incurring employee injury during a training activity.

Page: 360
Avoiding jokes, stories, and props that might create a hostile learning environment falls under which one of the following?

A)Requiring employees to attend programs that might be offensive.
B)Excluding women, minorities, and older employees from training programs
C)Not ensuring equal treatment of all employees while in training
D)Revealing discriminatory information during a training session
C)Not ensuring equal treatment of all employees while in training

Page: 362
In accordance with the American with Disabilities Act of 1990, employees are not required to make reasonable accommodation if the person does not _____.

A)request them
B)send them a written request
C)use an officially channelize a request
D)find a requirement of it
A)request them

Page: 363
An employee who has a country of origin different from both the parent country and host country where he or she works is called:

A)second-country national
B)parent-country national
C)host-country national
D)third-country national
D)third-country national

Page: 364 (Table 10.2)
All of the following include symptoms of integration shock - an American response to the business practice of Japanese, EXCEPT:

A)lackluster service.
B)unfair industrial groups.
C)ethical violations.
D)overworked employees.
A)lackluster service.

Page: 365 (Table 10.3)
In cultures with a short-term orientation, the orientation is toward the past and present.

A)True
B)False
A)True

Page: 367
Less rigorous training methods such as lectures and briefings focus on communicating factual material and help expatriates and their families develop communication skills required to interact in another country.

A)True
B)False
B)False

Page: 369
Career planning discussions need to be held before the employees leave the United States to ensure that they understand the positions they will be eligible for upon repatriation.

A)True
B)False
A)True

Page: 371
In China, it is suggested that trainers invite lower level employees to ask questions regarding training before inviting a higher level employee to ask a question.

A)True
B)False
B)False

Page: 372
The link between diversity and company performance is both direct and indirect.

A)True
B)False
A)True

Page: 375