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11 Cards in this Set
- Front
- Back
Negotiation
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is the process involving two or more people or groups who hold different positions,
interests, goals, values, or beliefs yet wish to reach an agreement. |
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Conflict Management
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Conflict results from incompatible differences between parties that produce interference or opposition. To successfully manage conflict, we must first understand the sources of conflict. Conflict can be either constructive or destructive.
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Worldview
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Worldview originates from our culture or ancestry and shapes who we are and
the values we hold most high. These values change across cultures and how our culture relates to the world around us. Some of the values that vary across cultures include: |
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High and Low Context Cultures
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Broad cultural differences between societies are referred to in terms of high context and low context. These differences in culture can contribute to worldview conflict.
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high context groups and cultures include:
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Turkey, Iraq, Iran
Long-term relationships Strong boundaries--who belonging vs. those who are considered "outsiders" Knowledge is situational, relational |
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Low Context (Diversity)
America U.K. Canada |
More connections, but shorter durations,
Rule-Oriented Sequencing Knowledge Tak-Centered |
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Competing (or Forcing
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Gold- The strong position
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Collaborating
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Blue, Win/Win, no give
Preserving the relationship,fond find alternatives |
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Accommodate
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Low stress, when your wrong, Don't Care
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Avoid/ Green
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Lose-lose
more info needed, come back later |
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Compromise/Orange
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some give, meet in the middle
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