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20 Cards in this Set
- Front
- Back
Behavioral Process
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Needs -> Goals -> Behavior -> Feedback
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Needs
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lack of something necessary or desirable
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Goals
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the objective
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Behavior
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to act a specific way
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Feedback
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return of data, positive or negative
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Barriers
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Internal - physical, mental, emotional (real or perceived) *in control
External - environment, laws, distance, time *not in control |
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Coping
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- Rationalizing
- Supression - Repression - Withdrawal - Projection |
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Learning Theories
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- Stimulus - response
- Observational - monkey see monkey do - Punishment & Reinforcement: Positive Reinforcement - add to increase continuation of behavior Negative Reinforcement - take away to decrease continuation of behavior Positive Punishment - add to increase continuation of behavior Negative Punishment - take away to decrease continuation of behavior |
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Motivation
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the driving force in behavior
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Universalistic Motivation
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Concerned w/ work environment
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Individualistic Motivation
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Concerned w/ individuals
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Herzberg's two-factor theory
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- Motivators - Achievement, job satisfaction
- Hygiene - de-motivators, job dissatisfaction |
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McClelland's Theory
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Power
Affiliation Achievement |
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Adam's Equity Theory
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PE=OE & PR=OR -> motivation high
PE>OE & PR=OR -> motivation low |
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Vroom's Expectancy Theory
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Belief in Performance + Belief in Outcome + Value in Outcome = Motivation
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Behavior Influence
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- Aspirations
- Self-concept - Personality traits - Self-efficacy & Locus of control - Attitudes & Values |
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Self-Concept
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proven ability
- Personal= how I see myself - Social= how I think I'm viewed - Self Ideal= how I want to be viewed |
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Self-Efficacy
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confidence in ability
- High - believe in themselves - Low - lack of confidence |
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Locus of Control
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internal - i control outcomes
external - outcome controlled by others |
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Value
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an enduring belief that a specific principle, standards, or quality is regarded as worthwhile or desirable
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