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20 Cards in this Set

  • Front
  • Back
Behavioral Process
Needs -> Goals -> Behavior -> Feedback
Needs
lack of something necessary or desirable
Goals
the objective
Behavior
to act a specific way
Feedback
return of data, positive or negative
Barriers
Internal - physical, mental, emotional (real or perceived) *in control
External - environment, laws, distance, time *not in control
Coping
- Rationalizing
- Supression
- Repression
- Withdrawal
- Projection
Learning Theories
- Stimulus - response
- Observational - monkey see monkey do
- Punishment & Reinforcement: Positive Reinforcement - add to increase continuation of behavior
Negative Reinforcement - take away to decrease continuation of behavior
Positive Punishment - add to increase continuation of behavior
Negative Punishment - take away to decrease continuation of behavior
Motivation
the driving force in behavior
Universalistic Motivation
Concerned w/ work environment
Individualistic Motivation
Concerned w/ individuals
Herzberg's two-factor theory
- Motivators - Achievement, job satisfaction
- Hygiene - de-motivators, job dissatisfaction
McClelland's Theory
Power
Affiliation
Achievement
Adam's Equity Theory
PE=OE & PR=OR -> motivation high
PE>OE & PR=OR -> motivation low
Vroom's Expectancy Theory
Belief in Performance + Belief in Outcome + Value in Outcome = Motivation
Behavior Influence
- Aspirations
- Self-concept
- Personality traits
- Self-efficacy & Locus of control
- Attitudes & Values
Self-Concept
proven ability
- Personal= how I see myself
- Social= how I think I'm viewed
- Self Ideal= how I want to be viewed
Self-Efficacy
confidence in ability
- High - believe in themselves
- Low - lack of confidence
Locus of Control
internal - i control outcomes
external - outcome controlled by others
Value
an enduring belief that a specific principle, standards, or quality is regarded as worthwhile or desirable