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60 Cards in this Set
- Front
- Back
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Which of the following plans gives broad general statements of expected behavior?
• Organizational objectives • Rules and regulations • Procedures • Policies |
Policies
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Single-use plans are developed which of the following plans?
• Projects • Strategic • Budgets • Programs |
Programs
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Which of the following statements identifies the basic difference between PERT and CPM?
• CPM requires only one time estimate • CPM includes a cost estimate as well as time estimates • CPM assumes you have some experience in performing each component task • All of the above |
All of the above
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A democratic leadership style would be particularly harmful in a drill or battle condition for which of the following reasons?
• It requires time for meetings • The leader lacks control of the group • Both 1 and 2 above • It takes authority away from subordinates |
Both 1 and 2 above
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Which of the following plans are detailed standing plans?
• Organizational objectives • Procedures • Rules and regulations • Policies |
Procedures
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Which of the following statements concerning leadership is true?
• It is the motivating force that leads to coordinated action and unity of effort • Leaders must encourage, inspire, teach, stimulate, and motivate all individuals of the organization • You should never let a subordinate be criticized or penalized by anyone but yourself • All of the above |
All of the above
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Which of the following statements defines realistic but challenging goal setting criteria?
• Specifies the necessary action to take • Provides a time schedule or deadline for reaching the goal • Tests your ability, but has at least a 50 percent chance of being attained • Specifies criteria or check points for accomplishing the goal |
Tests your ability, but has at least a 50 percent chance of being attained
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What type of planning involves activities that will occur in 2 to 5 years?
• Procedures • Single-use • Standing • Strategic |
Strategic
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A leader who believes people must be coerced, controlled, directed, or threatened is using which of the following leadership theories?
• X • Y • Z • W |
X
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When constructing a PERT network, what is the fourth step?
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Find the critical path
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Which of the following statements concerning authority is correct?
• Most authority in the Navy is delegated • Subordinates usually accept authority readily • Subordinates must recognize you have authority over them before your authority exist • All of the above |
All of the above
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Which of the following definitions identifies the authoritarian style of leadership?
• Motivation is generated through threats of discipline or punishment • Rewards are given for personal characteristics and punishment is rare • Negative feedback is given and name calling is frequent • Clear direction is given with no doubt about who makes the final decisions |
Clear direction is given with no doubt about who makes the final decisions
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Trying to anticipate problems and making corrections before problems occur requires which of the following types of control?
• Concurrent • Quality • Feedforward • Feedback |
Feedforward
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When you tell a junior enlisted person in another division or work center to get a haircut, you are exercising which, if any, of the following types of authority?
• Line • Staff • Functional • None of the above |
Staff
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How many people can one person effectively supervise?
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5
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A functional organization is defined by which of the following statements?
• Has authority over all parts of the command in ensuring its special function is met • Gives advice to line departments • Does not have authority over line departments • Is responsible for accomplishing the command mission |
Has authority over all parts of the command in ensuring its special function is met
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An inspection of the raw input for defects is what type of quality control?
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Quality Circle
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When you influence others through the use of your specialized knowledge, you are exercising which of the following types of power?
• Informational • Referent • Coercive • Expert |
Expert
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Which of the following types of control involves making corrections after an event happens?
• Feedforward • Quality • Feedback • Concurrent |
Feedback
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The goal setting criteria of being measurable is defined by which of the following statements?
• The goal provides a time schedule or deadline for reaching the goal • The goal specifies criteria or check points for accomplishing the goal • The goal specifies the necessary action to take • The goal tests your ability, but has at least a 50 percent chance of being attained |
The goal specifies criteria or check points for accomplishing the goal
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The order of control within an organization is defined by which of the following terms?
• Unity of command • Chain of command • Span of control • Specialization |
Unity of command
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The use of threats or negative rewards is the use of which of the following types of power?
• Coercive • Referent • Informational • Expert |
Coercive
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Which of the following types of control was developed by the Navy while constructing the Polaris missile?
• Plan of action and milestones • Critical path method • Gantt Chart • PERT |
PERT
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Which of the following statements concerning rules and regulations is true?
• They are standing plans • They state what you may or may not do in a given situation • Commands use them to ensure personnel comply with command policy • All of the above |
All of the above
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Leaders who would rather do the job themselves, set high standards, expect self–direction, and have trouble delegating authority, exercise which of the following leadership styles?
• Coach • Affiliator • Pacesetter • Democratic |
Pacesetter
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Which of the following personal characteristics is defined as being a self–starter, seeing problems, and taking action to correct the problems without being told?
• Initiative • Interpersonal awareness • Assertiveness • Persistence |
Initiative
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A major department responsible for accomplishing the mission of the command belongs to which of the following types of organization?
• Line • Staff • Functional • All of the above |
All of the above
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Immediate compliance to orders, tight job control, and numerous detailed reports on jobs are characteristics of which of the following leadership styles?
• Affiliatior • Coercer • Pacesetter • Coach |
Coercer
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Why should you use strengths, weaknesses, opportunities, and threats (SWOT) analysis?
• To determine where the division needs improvement • To determine opportunities available to the division • To determine if there are any obstacles the division must overcome • All of the above |
All of the above
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You will find the work requirements for your division in which of the following divisional documents?
• Strategic plans • Single-use plans • Rules and regulations • All of the above |
All of the above
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You would exhibit the leadership skill commitment to the command's mission by taking which of the following actions?
• Using threats or your authority to influence others • Making yourself available to answer questions • Acting with the best interest of the command in mind • Seeing yourself as a leader |
Acting with the best interest of the command in mind
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Which of the following statements defines the goal setting criteria of being behavior specific?
• Specifies criteria or check points for accomplishing the goal • Tests your ability, but has at least a 50 percent chance of being attained • Provides a time schedule or deadline for reaching the goal • Specifies the necessary action to take |
Specifies the necessary action to take
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Which, if any, of the following levels of management contains chief petty officers?
• Top • Middle • Operating • None of the above |
Operating
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When you prepare your work center for inspection by incorporating preparation for inspection into the daily routine, you are demonstrating which of the following management skills?
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Planning and organizing
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What principle is MBO based on?
• People are more willing to work toward a goal they are committed to • People will do everything possible to meet the goals they set • Both 1 and 2 above • Supervisors should set all the goals because workers are basically lazy |
Both 1 and 2 above
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Which of the following items is NOT a disadvantage of management by objectives?
• It requires more time to use • It increases paperwork • It forces leaders to focus on important objectives • It may cause leaders to overlook objectives that cannot be measured |
It forces leaders to focus on important objectives
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Which of the following statements defines time-phased goal setting criteria?
• Specifies criteria or check points for accomplishing the goal • Specifies the necessary action to take • Provides a time schedule or deadline for reaching the goal • Tests your ability, but has at least a 50 percent chance of being attained |
Provides a time schedule or deadline for reaching the goal
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Which of the following types of control is measurable?
• Plan of action and milestones • Critical path method • Gantt chart • All of the above |
All of the above
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The purpose of MBO is to set clearly defined goals everyone can understand. T/F?
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True
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The division of work is explained by which of the following organizational concepts?
• Specialization • Span of control • Chain of command • Unity of command |
Specialization
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As an element of effective control, your subordinates expect you to control their work by comparing it to a set standard.
T/F? |
False
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Which of the following statements describes the action you should take in developing others?
• See yourself as a leader • See yourself as someone who makes things happen • Use the proper setting and timing for optimum impact • Provide constructive feedback to subordinates |
Provide constructive feedback to subordinates
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When you evaluate your control system to eliminate unnecessary costs, you are using which of the following elements of effective control?
• Effectiveness • Timeliness • Accuracy • Acceptance |
Effectiveness
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A person who gives advice to the commanding officer would belong to which, if any, of the following types of organization?
• Line • Staff • Functional • None of the above |
None of the Above
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What is the first step in setting goals for work requirements?
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Recognize the real situation in your division
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If a task does not fit into the priority of urgent, important, or important/urgent, when should you do the task?
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Whenever you find time
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Which of the following types of control is expressed in numerical terms, usually by category and a period of time?
• Budget • Program • Project • Policy |
Budget
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Which of the following statements defines management by objectives (MBO)?
• MBO states the amount of time, money, personnel, and other resources to be used • Supervisors and subordinates set overall goals for the organization together • MBO states a specific goal and gives the major steps, the timing of the steps, and the resources required • Supervisors set the goals and subordinates have no input to the planning process |
Supervisors and subordinates set overall goals for the organization together
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Which of the following types of quality control is based on doing the job right the first time?
• Feedback • Feedforward • Zero defects • Quality circle |
Zero defects
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Delegating your authority is an outstanding way to train subordinates for positions of greater authority.
T/F? |
False
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What type of organizational document should you use to help avoid crisis management?
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The command organizational objectives
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Which of the following is a benefit of Total Quality Management?
• Increased pride of workmanship among individual workers • Improved sustainability caused by extended time between equipment failures • Streamlined maintenance and production processes • All of the above |
All of the above
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Which of the following types of power do you have simply because people identify with you being a chief?
• Coercive • Expert • Informational • Referent |
Referent
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The order of authority within an organization is explained by which of the following organizational concepts?
• Chain of command • Specialization • Unity of command • Span of control |
Unity of command
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Which of the following personal characteristics is defined as confronting issues directly and insisting others recognize your place in the chain of command?
• Persistence • Concern for achievement • Analytical problem solving • Assertiveness |
Assertiveness
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You must assign a person to a billet that requires completion of a personnel qualification standard. When, if ever, is the person considered qualified to fill the billet?
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When the service record entry documenting completion of the personnel qualification standard is made
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In which of the following types of planning are chiefs normally involved?
• Single–use • Standing • Strategic • Both 2 and 3 above |
In which of the following types of planning are chiefs normally involved?
• Single–use (correct answer) • Standing • Strategic • Both 2 and 3 above |
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What would an available school quota be classified as during a SWOT analysis?
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Opportunity
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What leadership style is well suited to a counselor but would have a negative effect on a work center operating on a tight schedule?
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Coach
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Which of the following types of control involves making changes as an event occurs?
• Feedback • Feed forward • Quality • Concurrent |
Concurrent
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