Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
16 Cards in this Set
- Front
- Back
|
List the four features of management. (POLC) ( |
Planning, Organising, Leading, Controlling |
|
|
Def Planning |
preparation for action within a business Setting objectives -> Deciding on methods |
|
|
Def Organising |
structuring of an organisation to putting plans/goals into action |
|
|
Def Leading |
influencing or motivating people towards success |
|
|
Def Controlling |
comparing intentions to what has actually happened |
|
|
List the 9 skills of management. (ICSVPDFAR) (i can see vincent play darts for a rope) |
intepersonal, communication, strategic thinking, vision, promblem solving, flexibility, adaptability to change, reconciliing conflicting interests of stakeholders |
|
|
Def interpersonal skills and their importance |
people skills: ability to lead, motivate, communicate and inspire. they are important because managers get their work done through people |
|
|
Def communication skills and their importance |
exchanging of information between people effectively. this can include use of well-written letters, inviting telephone manner, pleasant conversation, concise emails, effective body language. important to sharing thoughts and plans to achieve business success |
|
|
Def Strategic thinking and its importance |
allows a manager to see the business as a whole. involves thinking about a businesses future direction. |
|
|
Def Vision skills and its importance |
Vision is the clear, shared sense of direction that allows people to attain a common goal. Because without a clear sense of direction employees aren't working towards a common goal. |
|
|
Def Problem-solving skills and its importance |
being able to find and implement action to fix an unworkable situation. managers need good priority assesment of problems also. important because unworkable situations are bad for a positive and successful business environment |
|
|
Def Decision Making and its importance |
process of identifying options and choosing how to solve the problem. important because bad decisions will result in business decline |
|
|
Def Flexibility |
being responsive to change |
|
|
Def Adaptability |
Learning from experiences |
|
|
How are adaptability and flexibility important concerning management? |
Because challenges and advancements in the business should be approached in a proactive approach, which uses flexibility and adptability as a skill. |
|
|
Def stakeholders and their concerns |
groups and individuals who have interest of a business and expect businesses to accept responsibility and accountability towards all stakeholders. These can be compatible or incompatible. (can be solved by business or not) |
