N202 Week 2 & 3

Front 1

Any means of exchanging information or feelings between two or more people.

Back 1

Communication

Front 2

Self-dialogue; Self-talk

Back 2

Intrapersonal communication

Front 3

Both sender and receiver engage in self-talk while thinking before sending a message. What can be the problem with this?

Back 3

Intrapersonal communication can interfere with a person's ability to hear a new message from the sender.

Front 4

Face-to-face communication involves these:

Back 4

Sender, Message, Receiver, and Response.

Front 5

Describe the Communication process:

Back 5

Sender Encodes a message; Receiver Decodes the message, and Encodes his own Response; Sender is now receiver, as he decodes this message.

Front 6

The sender of a message is called:

Back 6

the Source-Encoder

Front 7

The selection of specific signs or symbols to transmit the message:

Back 7

Encoding

Front 8

The receiver of a message is called:

Back 8

the Decoder

Front 9

The receiver must do these things:

Back 9

Listen, Observe, and Attend.

Front 10

Relating the message perceived by the receiver's knowledge base and experience, and sorting out the meaning of the message:

Back 10

Decoding

Front 11

Ineffective communication occurs when:

Back 11

the Receiver misinterprets the sent message.

Front 12

The message that the receiver returns to the sender:

Back 12

the Response aka Feedback

Front 13

Eg. of pace and intonation:

Back 13

Speaking slowly and softly to an excited client to help calm them.

Front 14

Eg. of Simplicity:

Back 14

Not using medical jargon to the pt.

Front 15

Clarity and Brevity:

Back 15

Clarity is saying exactly what is meant, and Brevity is using the fewest words possible.

Front 16

Eg. of Timing and Relevance:

Back 16

Timing: pt might not be listening because of pain or grief.

Front 17

Adaptability:

Back 17

Altering spoken messages in accordance with behavioral cues. eg.. not being enthusiastic when greeting a pt who just got bad news.

Front 18

Nurses foster Credibility by being:

Back 18

Consistent, Dependable, and Honest.

Front 19

How do males and females communicate differently?

Back 19

Girls use language to seek confirmation, minimized differences, and establish intimacy.
Boys use language to establish independence and negotiate status within a group.

Front 20

Intimate space distance:

Back 20

touching to 1.5 ft

Front 21

Personal space distance:

Back 21

1.5 - 4 ft.

Front 22

Social space distance:

Back 22

4 - 12 ft.

Front 23

Public space distance:

Back 23

12 - 15 ft.

Front 24

A concept of the space and things that an individual considers as belonging to the self.

Back 24

Territoriality; nurses should recognize this. Pt might see you taking their bedside chair as rude.

Front 25

What are the six C's of Caring in Nursing?

Back 25

Compassion
Competence
Confidence
Conscience
Commitment
Comportment

Front 26

Appropriate bearing, demeanor, dress, and language that are in harmony with a caring presence.

Back 26

Comportment

Front 27

Enduring beliefs or attitudes about the worth of a person, object, idea, or action.

Back 27

values

Front 28

Interpretations or conclusions that people accept as true.

Back 28

Beliefs

Front 29

Mental positions or feelings toward a person, object, or idea.

Back 29

Attitudes

Front 30

What are the 5 values of nurses?

Back 30

Altruism, Autonomy, Human dignity, Integrity, and Social Justice.

Front 31

The process of learning to tell the difference between right and wrong:

Back 31

Moral development

Front 32

Moral theory that looks to the consequences of an action in judging whether that action is right or wrong:

Back 32

Consequence-based theories. These focus on fairness; utilitarianism is a form of consequentialist theory.

Front 33

Moral theories that involve logical and formal processes that emphasize individual rights, duties, and obligations. Morality is not determined by its consequences, but by whether it is done according to an impartial, objective principle.

Back 33

Principles-based Theories.

Front 34

Moral theories that stress courage, generosity, commitment, and the need to nurture and maintain relationships. These are not based on justice/fairness or formal reasoning, but judge actions according to a perspective of caring and responsibility:

Back 34

Relationships-based Theories.

Front 35

Duty to do no harm is called:

Back 35

Nonmaleficence

Front 36

Being faithful to agreements and promises.

Back 36

Fidelity

Front 37

Veracity means:

Back 37

Truthfulness