Multiple Choice - Chapter 4

Front 1

The process of collecting information that identifies similarities and differences among jobs is ____.

Back 1

job analysis

Front 2

The list of tasks, duties, and responsibilities that make up a job is a ________

Back 2

a job description.

Front 3

Which of the following is not part of the process of creating an internal job structure?

Back 3

Assess the cost of the product or service

Front 4

In the process of creating an internal structure, "assess relative value" is done after ____.

Back 4

determining what to value

Front 5

The first major decision in job analysis is ____.

Back 5

why perform job analysis

Front 6

Which of the following is an ordering of jobs based on their content or relative value?

Back 6

Job structure

Front 7

Job analysis is important for both managers and employees because it is

Back 7

the basis for a work-related rationale for pay differences.

Front 8

A specific statement of what a worker does on a job is a ____.

Back 8

task

Front 9

"Responsibility for ensuring that accurate information is provided to customers" is an example of a ____.

Back 9

task dimension

Front 10

A group of tasks performed by one person is a(n) ____.

Back 10

job

Front 11

A set of identical positions is a(n) ____.

Back 11

job

Front 12

Engineering, sales, maintenance are examples of ___________.

Back 12

job families

Front 13

According to government procedures of the job analysis process, the first interview should be conducted with the ____.

Back 13

incumbent's supervisor

Front 14

The heart of job analysis is _____ data.

Back 14

job content

Front 15

Government job analysis procedures recommend interviewing

Back 15

the typical employee.

Front 16

The verification step of the government job analysis method is always conducted with ____.

Back 16

all interviewees

Front 17

Which of the following would not be included in job identification information in a job analysis?

Back 17

Current pay level

Front 18

Typical data collected for job analysis would include all but which of the following?

Back 18

incumbent performance level

Front 19

Which of the following is not true of task inventories?

Back 19

A task inventory can be used for many different jobs.

Front 20

The Position Analysis Questionnaire analyzes jobs in terms of ____.

Back 20

employee data

Front 21

Which of following job analysis methods can analyze the widest variety of jobs?

Back 21

task inventories

Front 22

The job analysis method that uses information input, work output, job context, and relationships with other persons is ____.

Back 22

PAQ

Front 23

Potential problems with using one method of job analysis to collect information for most HR purposes include all but which of the following?

Back 23

It violates the Americans with Disabilities Act

Front 24

"Essential elements" refers to

Back 24

tasks that cannot be reassigned to other workers.

Front 25

Inclusion of essential elements in job descriptions is required by the

Back 25

Americans With Disabilities Act.

Front 26

ADA has led many employers to ____.

Back 26

modify the format of their job descriptions

Front 27

For which of the following types of HR decisions would the least detailed job information be required?

Back 27

Compensation

Front 28

The most common way to collect job information is ____.

Back 28

ask incumbents to fill out a questionnaire

Front 29

The question, "Give an example of a particularly difficult time at work" is an example of which method of job analysis?

Back 29

Job analysis questionnaire

Front 30

An advantage of conventional job analysis interviews and questionnaires is ____.

Back 30

increased employee understanding of the process

Front 31

Conventional job analysis methods are being replaced by quantitative methods for all but which of the following reasons? Conventional methods are ____.

Back 31

not well-suited to small organizations

Front 32

Job analysis is typically conducted by ____.

Back 32

HR generalists and supervisors

Front 33

One of the best ways to increase employee acceptance for job analysis is to

Back 33

increase the involvement of employees.

Front 34

When job analysis shows managers and employees disagree on parts of a job, what is the best answer?

Back 34

Collect more data

Front 35

One of the best sources for generic job descriptions is _______________.

Back 35

O*NET

Front 36

Traditional job analysis has been associated with _____ organizations.

Back 36

bureaucratic

Front 37

_____ looks at how an organization does its work: activities pursued to accomplish specific objectives for specific customers.

Back 37

Supply chain analysis

Front 38

All of the following statements regarding offshoring are true except _____________

Back 38

Offshoring is limited to low-skill jobs.

Front 39

Which of the following statements regarding reliability of job analyses is not true?

Back 39

Gender and race of analysts affects reliability.

Front 40

If several incumbents, supervisors and peers respond in similar ways to job analysis questionnaires, this suggests the results are ____.

Back 40

valid

Front 41

To be valid, acceptable, and useful, job information must be ____.

Back 41

up to date

Front 42

Job analysis results are judged useful when they are ____.

Back 42

reliable, valid and acceptable

Front 43

"Does the analysis create an accurate perception of the work?" is a question answered by ____.

Back 43

validity

Front 44

All of the following except ___________ are bases for judging job analysis.

Back 44

cost

Front 45

All of the following are likely consequences of inadequate detail in job analysis information except ____.

Back 45

high labor costs