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31 Cards in this Set

  • Front
  • Back
Environmental scanning
The process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends.
Environmental scanning
The process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends.
Social forces
Include the demographics characteristics of the population and its values.
Demographics
Describing a population according to selected characteristics such as age, gender, ethnicity, income, and occupation.
Baby boomers
The generation of children born between 1946 and 1964
Generation X
Includes the 15 percent of the population born between 1965 and 1976.
Generation Y
Includes the 72 million Americans born between 1977 and 1994.
Blended family
One formed by the merging into a single household of two previously separated units.
Multicultural marketing
Combinations of the marketing mix that reflect the unique attitudes, ancestry, communication preferences, and lifestyles of different races.
Culture
Incorporates the set of values, ideas, and attitudes that are learned and shared among the members of a group.
Value consciousness
The concern for obtaining the best quality, features, and performance of a product or service for a given price.
Economy
The income, expenditures, and resources that affect the cost of running a business and household.
Gross income
The total amount of money made in one year by a person, household, or family unit.
Disposable income
The money a consumer has left after paying taxes to use for food, shelter, clothing, and transportation.
Discretionary Income
The money that remains after paying for taxes and necessities.
Technology
Inventions or innovations from applied science or engineering research.
Marketspace
An information and communication-based electronic exchange environment mostly occupied by sophisticated computer and telecommunication technologies and digitalized offerings.
Electronic commerce
Any activity that uses some form of electronic communication in the inventory, exchange, advertisement, distribution, and payment of goods and services.
Intranet
An Internet/web-based network used within the boundaries of an organization.
Extranets
Use internet-based technologies, and permit communication between a company and its supplier, distributors, and other partners (such as advertising agencies).
Competition
The alternative firms that could provide a product to satisfy a specific market’s needs.
Barriers to entry
Business practices or conditions that make it difficult for new firms to enter the market.
Regulation
Consists of restrictions state and federal laws place on business with regard to the conduct of its activities.
Consumerism
A grassroots movement started in the 1960s to increase the influence, power and rights of consumers in dealing with institutions.
Self-regulation
Where an industry attempts to police itself.
metropolitan statistical area
at least one urbanized area of 50,000 or
more people, and adjacent territory that has a high degree of social and economic
integration.
micropolitan statistical area
at least one urban cluster of at least 10,000
but less than 50,000 people, and adjacent territory that has a high degree of
social and economic integration.
monopolistic competition
the many sellers
compete with their products on a substitutable basis.
pure competition
in which every company has
a similar product.
Oligopoly
a common industry structure, occurs when a few companies control
the majority of industry sales.
pure monopoly
occurs when only one firm sells
the product.