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14 Cards in this Set

  • Front
  • Back
functional level strategies
strategies aimed at improving the effectiveness of a company's operations
economies of sale
unit cost reductions associated with a large scale of output
dis economies of scale
unit cost increases associated with a large scale of output
learning effects
cost savings that come from learning by doing
labor productivity
learn by repetition how to best carry out the task
management efficiency
learn over time how to best run the operation
the experience curve
the systematic lowering of the cost structure and consequent unit cost reductions that occur over the life of a product
mass customization
ability to use flexible manufacturing technology to reconcile two goals
materials management
the activities necessary to get inputs and components to a production facility, through the production process, and through the distribution system to the end user
Research and development
boost efficiency by designing products that are easy to manufacture

lower cost by pioneering process innovations
quality as reliability
they do the jobs they were designed for and do it well
quality as excellence
perceived by customers to have superior attributes
innovation can be imitated
so it must be continuous
building competencies in innovation (5)
building skills in basic research
project selection and management
achieving cross functional integration
using product development teams
partly parallel development process