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63 Cards in this Set

  • Front
  • Back
5 places computer used
1 scheduling
2 communications
3 billing
4 clinical work
5creating/maint. pat.files
type of scheduling most used in medical offices
electronic scheduling system
4 advantages of electronic scheduling
easy rescheduling
-print list of daily appts.-searching
-reminder notices
-keep track of dr time
what does a medical record contain?
medical history, dr notes, medical reports, x-rays, charts & correspondce
greatest advantage*** lol
info can be accessed anywhere
1 disadvantage to electronic records
security
5 types of communications (over the computer)
word processing, e-mail, computer networks, internet, wireless communication
what is used to :
enter, print, edit & format documents?
word processing
what does Voice-Recognition software do?
changes words into text
what is:
telecommunication system; exchanging written messages thru computer network
email
links computers together so hardware, software & data files can be shared
networking
database
collection of related data
patient data;
transaction data
patient= info on patient
transaction=info on each visit
most powerful computer
super computer
computer used in large busineses
mainframes
less power than mainframes; resemble filing cabinet
minicomputer
4 categories of computer hardware
1. processor
2.memory
3.input/out put device
4.storage devices
CPU (central processing unit) aka brains of computer
processor
allows processing of data
RAM (random-access memory)
function
input=
output=
input= receive data
output=send processed data back to user
ex/ input &output devices
input- scanner, mouse
output-monitor, printer
proper conduct of phone calls is
telephone etiguette
screening calls
evaluating calls & decide action
4 situations take message
rx refill, labs, attorney,unsatisfactoty progress, wants to talk 2 dr.
4 types of call go thru to dr.
emergency,patient calls acute illness, calls from other dr.s
double booking
2 patients booked @same time
wave system
open office hour ex/ 9am-10am come in
open shelf files
bookcase type shelves
rotary circular files
small desktop file; patient name on index card
lateral files
draws or shelves open horizontally
mobile-aisle files
open shelf files that move by motor
outguide
tells a folder has been moved from a file
releasing
initial or mark
indexing
mental process of selecting name
tickler file
file used to follow up actions
accession book
book that tells what #s are available for patient to use
dead storage
area for inactive patients
open punctuation
dnt use any punctuation outside the body of the letter unless the line ends with an abbreviation
determine clarity
editing
endnotes
end of report notes
annotate
write helpful notes
priority mail
2 days > 70 lbs
express mail
next day > 70 lbs
certified mail
get receipt
greatest security mail type
insured mail
proofreading
correcting errors
chart notes
record of outgoing patient care & progress
history & physical
complete medical history
referral & consultation letters
copies of letters sent to other dr.s
correspondence
all letters, faxes & notes of phone convos
clinical forms
immunization records
medication list
all rx taking
4 reasons for maintaining medical record
evidence of illness, legal record for practice, get reimbursement, as source of data for research
chief complaint (cc)
reason patient is there
history of present illness (HPI)
info on symptoms
past medical history (PMH)
list of illnesses patient has had thru out yrs
social history
marital status, smoking drinking
review of systems (ROS)
dr viiew of each body system
objedtive
dr findings
assessment
dr fndings
plan
treatment
3 types of problem oriented medical record
database, initial plan, problem list
SOAP
subjective, objective, assessment, plan