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10 Cards in this Set
- Front
- Back
Affect
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a broad range of feelings that people experience.
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Emotions
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Intense feelings that are directed at someone or something.
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Moods
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Feelings that tend to be less intense than emotions and that lack a contextual stimulus.
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Positive affect
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A mood dimension that consists of specific positive emotions such a excitement, self-assurance, and cheerfulness at the high end and boredom, sluggishness, and tiredness at the low end.
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Negative affect
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A mood dimension that consists of emotions such as nervousness, stress, and anxiety at the high end and relaxation, tranqulity, and poise at the low end.
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Positivity offset
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The tendency of most individuals to experience a mildly positive mood at zero input (when nothing in particular is going on).
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Affect intensity
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Individual differences in the strength with which individuals experience their emotions.
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Illusory correlation
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The tendency of people to associate two events when in reality there is on connection.
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Emotional labor
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A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work.
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Emotional dissonance
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Inconsistencies between the emotions people feel and emotions they project.
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