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10 Cards in this Set

  • Front
  • Back
What does the acronym HOW stand for? What are the exceptions?
It is a way to remember proper introductions by indicating which person is to receive the introduction:
H- Higher rank
O- Older
W- Women

The exceptions: clients, clergy, and polictical dinitaries should receive the introductions and be mentioned first.
What is the worst social mistakes that can be made?
Not introducing someone.
How long should voicemails be?
30 seconds or less
How long do you have to be on hold before you are able to hang up?
3 minutes
Why is it important to know timezones of places you are calling?
Never sure if you are calling their home phone, don't want to call at an inappropriate time.
Should you anser a phone using the speaker function?
Never.
What are a few rules for formal invites?
- properly engraved on white or ecru high-quality heavy stock card.
- envelopes must be hand addressed in black ink with a stamp (not metered)
When dining, what is the host responsibility?
To lead guests through the meal (for seating, removing napkins, speed of business)
What are the basics of seating arrangements?
- seat of honor is to the right
- 2nd most important is to the left of the host
- Each table should have a designated host and guest of honor.
- alternate male/female when possible.
- round tables are preferred to square
- seat speakers/presenters as close to the lecturn as possible.
What is some flag etiquette?
When in the US, the US flag is displayed with other flags and given the position of honor.

the flag of one nation should never be placed above that of another nation in time of peace.

Guest of honor flag should be placed to the left of the host's flag. Other nations are placed in alpha order