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15 Cards in this Set

  • Front
  • Back
Marketing Environment
The actors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers
Microenvironment
The actors close to the company that affect its ability to serve it's customers, the company, suppliers, marketing intermediaries, customer markets, competitiors, and publics
Macroenvironment
The larger societal forces that affect the microenvironment - demographic, economic, natural, technological, political, and cultural forces
Marketing Intermediaries
Firms that help the company to poromote, sell, and distribute its goods to the final buyers
Public
Any group that has an actual or potential interest in or impact on an organization's ability to achieve it's objectives
Demography
The study of human population in terms of size, density, location, age, gender, race, occupation, and other stats
Baby Boomers
The 78 million people born during the baby boom following WWII and lasting until 1964
Generation X
The 45 million people born between 1965 and 1976 in the 'birth dearth' following the baby boom
Millennials (or Generation Y)
The 83 million children of the baby boomers, born between 1977 and 2000
Economic Environment
Factors that affect consumer buying power and spending patterns
Engel's Laws
Differences noted over a century ago by Ernst Engel in how people shift their spending across food, housing, transportation, health care, and other catergories as family income rises
Natural Environment
Natural resources that are needed as inputs by marketers or that are affected by marketing activities
Technological Environment
Forces that create new technologies creating new product and market opportunities
Political Enviroment
Laws, government agencies, and pressure groups that influence and limit various organizations and individuals in a given society
Cultural Environment
Institutions and other forces that affect society's basic values, perceptions, preferences, and behaviors