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25 Cards in this Set

  • Front
  • Back
Communication by marketers that informs, persuades, and reminds potential buyers of a product in order to influence an opinion or elicit a response
Promotion
A plan for the optimal use of the elements of promotion: advertising, public relations, personal selling, and sales promotion
Promotional Strategy
The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
Competitive Advantage
The combination of promotional tools- including advertising, public relations, personal selling, and sales promotion- used to reach the target market and fulfill the organization's overall goals
Promotional Mix
impersonal, one-way mass communication about a product or organization that is paid for by a marketer
Advertising
The marketing function that evaluates public attitudes, identifies areas within the organization the public may be interested in, and executes a program of action to earn public understanding and acceptance
Public Relations
Public information about a company, product, service, or issue appearing in the mass media as a news item
Publicity
Marketing activities- other than personal selling, advertising, and public relations- that stimulate consumer buying and dealer effectivenes
Sales Promotion
A purchase situation involving a personal, paid-for communication between two people in an attempt to influence each other
Personal Selling
The process by which meanings are exchanged or shared through a common set of symbols
Communication
Direct, face to face communication between two or more people
Interpersonal Communication
The communication of a concept or message to large audiences
Mass Communication
The originator of the message in the communication process
Sender
The conversion of a sender's ideas and thoughts into a message, usually in the form of words or signs
Encoding
A medium of communication- such as a boice, radio, or newspaper- for transmitting a message
Channel
Anything that interferes with, distorts, or slows down the transmission of information
Noise
The person who decodes a message
Receiver
Interpretation of the language and symbols sent by the source through a channel
Decoding
The receiver's response to a message
Feedback
Blogs that are sponsored by a company or one of its brands and maintained by one or more of the company's employees
Corporate Blogs
Independent blogs that are not associated with the marketing efforts of any particular company or brand
Noncorporate blogs
A model that outlines the process for achieving promotional goals in terms of stages of consumer involvement with the message; the acronym stands for attention, interest, desire, and action
AIDA Concept
A marketing strategy that uses aggressive personal selling and trade advertising to convince a wholesaler or a retailer to carry and sell particular merchandise
Push Strategy
A marketing strategy that stimulates consumer demand to obtain product distribution
Pull Strategy
The careful coordination of all promotional messages for a product or a service to assure the consistency of messages at every contact point where a company meets the consumer
Integrated Marketing Communications (IMC)