Mkt Ch 16

Front 1

supply chain

Back 1

sequence of firms that perform activities requir4ed to create and deliver a good or service to soncumers or industrial users

Front 2

supply chain management

Back 2

the integration and organization of information and logistics activities across firms in a supply chain for the purpose of creating and delievering goods and services that provide value to consumers

Front 3

logistics

Back 3

the activities that focus on getting the right amount of the right products to the right place at the right time at the lowest possible cost

Front 4

logistics management

Back 4

the procatice of organizing the cost effective flow on raw materials, in process inventory, finished goods, and related information from point of origin to point of consumption to satisfy customer requirements

Front 5

custoemr service factors

Back 5

dependability
communication
time
convenience

Front 6

total logistics cost concept

Back 6

expenses associated with tansprotation, materials handling, warehousing, inventory, stockouts, order processing, and return goods handling

Front 7

modes of transportation

Back 7

rail roads
motor carriers
air carriers
pipelines
water carriers

Front 8

intermodal transportation

Back 8

combining different transportation modes to get the best features of each

Front 9

warehousing handling

Back 9

storage->goods are intended to rest for a period of time
distribution centers->facilitates timely movement of goods

Front 10

materials handling

Back 10

moving oods over short idstances into, within, and out of warehouses and manufacturing plants (higher costs and losses)

Front 11

just in time inventory concept

Back 11

inventory supply system that operates with very low inventories and requires fast on time delivery

Front 12

vendor managed inventory

Back 12

an inventory managemnt system whereby the supplier determines the product amount and assortment a customer needs and automatically delivers the appropriate items