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33 Cards in this Set

  • Front
  • Back
culture
a lens in which people view products

shared meanings, rituals, norms, and traditions among the members of an organizations society

society's personality
culture determines
the priorities the consumer attaches to activities and products
ecology
way in which a system is adapted to its habitat

technology
social structure
way in which orderly social life is maintained

politics
ideology
mental characteristics and the way i which people relate to environment and social groups
power distance
the way members perceive differences in power

boss to employer
uncertainty avoidance
the degree to which people feel threatened by ambiguous situations
masculinity/femininity
the degree to which sex roles are clearly delineated
individualism
collectivist

individualist
norms
right or wrong

acceptable or unacceptable
enacted norms
explicitly decided upon

traffic lights
crescive norms
embedded in a culture

custom
more
conventions
custom
handed down from the past

controls basic behaviors
more
a strong moral overtone

taboo

incest or cannibalism
conventions
conduct of everyday life

correct way to wear ones clothes
myth
a story containing symbolic elements that represent the shared emotions and ideals
consumer fairy tales
magical agents, donors, and helpers to overcome villains and obstacles as they seek out good and services in quest of happy endings

golden arches
monomyth
common to many cultures

superman
ritual
multiple, symbolic behaviors that occur in a fixed sequence and that tend to be repeated
ritual artifacts
items needed to perform rituals

wedding rice, birthday candles, diplomas
grooming rituals
aid in transition from private self to public self or back again
gift-giving rituals
procure, remove prices, wrap,, and deliver
economic exchange
transfer item to recipient, who in turns is obligated to reciprocate
symbolic exchange
giver acknowledges intangible support and companionship
rites of passage
times marked by a change in social status
phases of consumers rights of passage
separation: individual is detached from his or her original group or status

liminality: person is between statuses

aggregation: person reenters society after the rite of passage is complete
sacred consumption
objects and events that are set apart from normal activities and are treated with some degree of respect or awe
profane consumption
objects and events that are ordinary, everyday objects and events that do not share the specialness of sacred ones
desacralization
a sacred item or symbol is removed from its special place or is duplicated in mass quantities becoming profane as a result
sacralization
ordinary objects, events, and even people take on sacred meaning to a culture or specific group

super bowl
objectification
attribute sacred qualities to mundane items

phaser from star trek
collecting
systematic acquisition of a particular object or set of objects
hoarding
unsystematic collecting