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28 Cards in this Set

  • Front
  • Back
Systems Analysis
the process of understanding and specifying in detail what the info system should accomplish
Systems Design
the process of specifying in detail how the many components of the info system should be physically implemented
Systems Analyst
a business professional who uses analysis and design techniques to solve business problems using info technology
System
a collection of interrelated components that function together to achieve some outcome
Information System
a collection of interrelated components that collect, process, store, and provide as output the info needed to complete business tasks
Subsystem
a system that is part of a larger system; enables analysts to focus attention on single area of a business or organization; a group of related areas, or the interfaces among areas
Functional Decomposition
dividing a system into components based on susbsystems that are further divided into smaller subsystems
System Boundary
the separationg between a system and its environment that inputs and outputs must cross
Automation Boundary
the separation between the automated part of a system and the manual part of the system
Customer Relationship Mgmt System
a system that supports marketing, sales, and service operations involving direct and indirect customer interaction
Supply Chain Mgmt System
a system that seamlesly integrates product development, product acquisition, manufacturing, and inventory mgmt
Accounting and Financial Mgmt System
a system that records accounting info needed to produce financial statements and other reports used by investors and creditors
Human Resource Mgmt System
a ssytem that supports the employee related tasks, such as payroll, benefits, hiring, and training
Manufacturing Mgmt System
a system that controls internal production processes that turn raw materials into finished goods
Knowledge Mgmt System
a system that supports the storage of and access to documents from all parts of the organization
Collaboration Support System
a system that enables geographically distributed personnel to collaborate on projects and tasks
Business Intelligence System
a system that supports strategic planning and executive decision making; enables users to organize internal and external data aboust customers, suppliers, competitors, and economic conditions for use in statistical analysis, simulations, ad other forms of planning
Enterprise Resource Planning
a process in which an organizatino commits to using an integrated set of software packages for key info systems
Database
a centrally managed collection of data that is accessible to many users and systems at the same time
Tools
Software Products used to help develop analysis and design specifications and completed system components
Techniques
strategies for completing specific system development activities
Soft Skills
skills in nontechnical areas such as interviewing, team management, and leadership
Hard Skills
skills in technical areas such as database design, programming, and telecommunications
Business Process Reengineering
a technique that seeks to alter the nature of the work done in a business function, with the objective of rapidly improving performance
Strategic Planning
a process during which executives try to answer questions about the company, such as where the business is now, where they want the busienss to be, and what they have to do to get there
Information Systems Strategic Planning
the plan defining the technology and applications that the information systems fucntion needs to support the organization's strategic plan
Application Architecture Plan
a description of the integrated info system that the organization needs to carry out its business functions
Technology Architecture Plan
a description of the hardware, software, and communications networks required to implement planned info systems