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207 Cards in this Set
- Front
- Back
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data warehouse
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A repository of subject-oriented historical data that are organized to be accessible in a form readily acceptable for analytical processing
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data warehouse
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A repository of subject-oriented historical data that are organized to be accessible in a form readily acceptable for analytical processing
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Online analytical processing (OLAP)
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The analysis of accumulated data by end users
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Online analytical processing (OLAP)
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The analysis of accumulated data by end users
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online transaction processing (OLTP)
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Online processing of business transactions as soon as they occur
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online transaction processing (OLTP)
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Online processing of business transactions as soon as they occur
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Benefits of Data Warehousing
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Access data, extensive, and consolidated view of data
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Benefits of Data Warehousing
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Access data, extensive, and consolidated view of data
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data mart
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A small data warehouse designed for a strategic business unit (SBU) or a department (Like Marketing, Production, etc.)
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data mart
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A small data warehouse designed for a strategic business unit (SBU) or a department (Like Marketing, Production, etc.)
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Knowledge
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Information that is contextual, relevant, and actionable
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Knowledge
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Information that is contextual, relevant, and actionable
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Knowledge management (KM)
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A process that helps organizations identify, select, organize, disseminate, transfer, and apply information and expertise that are part of the organization's memory and that typically reside within the organization in an unstructured manner
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Knowledge management (KM)
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A process that helps organizations identify, select, organize, disseminate, transfer, and apply information and expertise that are part of the organization's memory and that typically reside within the organization in an unstructured manner
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Knowledge management systems (KMSs)
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Information technologies used to systematize, enhance, and expedite intra- and interfirm knowledge management
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Knowledge management systems (KMSs)
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Information technologies used to systematize, enhance, and expedite intra- and interfirm knowledge management
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intellectual capital (intellectual assets)
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Other terms for knowledge
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intellectual capital (intellectual assets)
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Other terms for knowledge
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Explicit knowledge
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The more objective, rational, and technical types of knowledge
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Explicit knowledge
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The more objective, rational, and technical types of knowledge
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tacit knowledge
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The cumulative store of subjective or experiential learning; highly personal and hard to formalize knowledge
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Knowledge Management System Cycle
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Create, Capture, Refine, Store, Manage, and Disseminate.
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communications channels
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Pathway for communicating data from one location to another
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Communications processors
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Hardware devices that support data transmission and reception across a telecommunications system
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computer network
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A system connecting communications media, hardware, and software needed by two or more computer systems and/or devices
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network interface card
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A type of computer hardware that allows devices in a local area network to physically connect to the LAN's communications medium
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protocol
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The set of rules and procedures governing transmission across a network
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Client/server computing
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Form of distributed processing in which some machines (servers) perform computing functions for end-user PCs (clients)
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clients
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Computers, such as users' personal computers, that use any of the services provided by servers
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server
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A computer that provides access to various network services, such as printing, data, and communications
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switch
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A special-purpose computer that allows devices in a LAN to communicate directly with each other
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router
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A communications processor that routes messages through several connected LANs or to a wide-area network
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Coaxial cable
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Insulated copper wire; used to carry high-speed data traffic and television signals
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Fiber-optic cables
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Thousands of very thin filaments of glass fibers, surrounded by cladding, that transmit information via light pulses generated by lasers
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Twisted-pair wire
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Strands of copper wire twisted together in pairs (Can be shielded or unshielded.)
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Infrared
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Like a remote control
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Microwave
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like sounds
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broadcast media (also called wireless media)
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Communications channels that use electromagnetic media (the “airwaves”) to transmit data
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Bandwidth
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The range of frequencies available in a communications channel, stated in bits per second
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Broadband
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A transmission speed ranging from 256 Kbps up to several terabits per second
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switch
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A special-purpose computer that allows devices in a LAN to communicate directly with each other
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router
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A communications processor that routes messages through several connected LANs or to a wide-area network
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Coaxial cable
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Insulated copper wire; used to carry high-speed data traffic and television signals
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switch
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A special-purpose computer that allows devices in a LAN to communicate directly with each other
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Fiber-optic cables
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Thousands of very thin filaments of glass fibers, surrounded by cladding, that transmit information via light pulses generated by lasers
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Twisted-pair wire
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Strands of copper wire twisted together in pairs (Can be shielded or unshielded.)
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router
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A communications processor that routes messages through several connected LANs or to a wide-area network
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Infrared
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Like a remote control
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Microwave
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like sounds
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Coaxial cable
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Insulated copper wire; used to carry high-speed data traffic and television signals
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Fiber-optic cables
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Thousands of very thin filaments of glass fibers, surrounded by cladding, that transmit information via light pulses generated by lasers
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broadcast media (also called wireless media)
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Communications channels that use electromagnetic media (the “airwaves”) to transmit data
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Twisted-pair wire
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Strands of copper wire twisted together in pairs (Can be shielded or unshielded.)
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Bandwidth
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The range of frequencies available in a communications channel, stated in bits per second
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Infrared
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Like a remote control
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Broadband
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A transmission speed ranging from 256 Kbps up to several terabits per second
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Microwave
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like sounds
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broadcast media (also called wireless media)
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Communications channels that use electromagnetic media (the “airwaves”) to transmit data
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Bandwidth
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The range of frequencies available in a communications channel, stated in bits per second
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Broadband
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A transmission speed ranging from 256 Kbps up to several terabits per second
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Star Topology
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Center a hub and all around it computers like a star
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Ring Topology
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One big circle
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Bus Topology
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Straight line down with computers branching offq
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Physical Implentation
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We started using star, left star, and now back to star
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Mesh Topology
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mutlipule paths to each computer
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Star Topology
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Center a hub and all around it computers like a star
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local area network (LAN)
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A network that connects communications devices in a limited geographical region (e.g., a building), so that every user device on the network can communicate with every other device
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wide-area network (WAN)
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A network, generally provided by common carriers, that covers a wide geographic area
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Ring Topology
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One big circle
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enterprise network
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A network composed of interconnected multiple LANs and WANs
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Bus Topology
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Straight line down with computers branching offq
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Physical Implentation
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We started using star, left star, and now back to star
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value-added network (VAN)
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A private, data-only network that is managed by an outside third party and used by multiple organizations to obtain economies in the cost of network service and network management
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file server
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A computer that contains various software and data files for a local area network, and contains the network operating system
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Mesh Topology
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mutlipule paths to each computer
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local area network (LAN)
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A network that connects communications devices in a limited geographical region (e.g., a building), so that every user device on the network can communicate with every other device
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wide-area network (WAN)
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A network, generally provided by common carriers, that covers a wide geographic area
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enterprise network
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A network composed of interconnected multiple LANs and WANs
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value-added network (VAN)
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A private, data-only network that is managed by an outside third party and used by multiple organizations to obtain economies in the cost of network service and network management
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file server
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A computer that contains various software and data files for a local area network, and contains the network operating system
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Peer-to-peer (P2P) processing
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A type of client/server distributed processing that allows two or more computers to pool their resources, making each computer both a client and a server
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The Internet (“the Net”)
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The massive network that connects computer networks of businesses, organizations, government agencies, and schools around the world, quickly, seamlessly, and inexpensively
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Peer-to-peer (P2P) processing
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A type of client/server distributed processing that allows two or more computers to pool their resources, making each computer both a client and a server
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Packets
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information is broken into packets and then reassembled
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Internet service provider (ISP)
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Company that provides Internet connections for a fee
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Peer-to-peer (P2P) processing
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A type of client/server distributed processing that allows two or more computers to pool their resources, making each computer both a client and a server
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Internet kiosks
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Terminals for public Internet access
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The Internet (“the Net”)
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The massive network that connects computer networks of businesses, organizations, government agencies, and schools around the world, quickly, seamlessly, and inexpensively
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T1
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1.54 mbps
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The Internet (“the Net”)
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The massive network that connects computer networks of businesses, organizations, government agencies, and schools around the world, quickly, seamlessly, and inexpensively
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Packets
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information is broken into packets and then reassembled
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T3
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44.74 mbps
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Packets
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information is broken into packets and then reassembled
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OC-1
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51.84 mpbs
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Internet service provider (ISP)
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Company that provides Internet connections for a fee
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Internet kiosks
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Terminals for public Internet access
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Internet service provider (ISP)
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Company that provides Internet connections for a fee
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OC-768
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39,813.12
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Internet kiosks
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Terminals for public Internet access
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T1
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1.54 mbps
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HTTP
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Hypertest transfer Protocol
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T3
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44.74 mbps
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Peer-to-peer (P2P) processing
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A type of client/server distributed processing that allows two or more computers to pool their resources, making each computer both a client and a server
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Peer-to-peer (P2P) processing
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A type of client/server distributed processing that allows two or more computers to pool their resources, making each computer both a client and a server
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T1
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1.54 mbps
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OC-1
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51.84 mpbs
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The Internet (“the Net”)
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The massive network that connects computer networks of businesses, organizations, government agencies, and schools around the world, quickly, seamlessly, and inexpensively
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OC-768
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39,813.12
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Packets
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information is broken into packets and then reassembled
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The Internet (“the Net”)
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The massive network that connects computer networks of businesses, organizations, government agencies, and schools around the world, quickly, seamlessly, and inexpensively
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T3
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44.74 mbps
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HTTP
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Hypertest transfer Protocol
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Internet service provider (ISP)
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Company that provides Internet connections for a fee
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OC-1
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51.84 mpbs
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Packets
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information is broken into packets and then reassembled
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Internet kiosks
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Terminals for public Internet access
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Internet service provider (ISP)
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Company that provides Internet connections for a fee
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Internet kiosks
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Terminals for public Internet access
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T1
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1.54 mbps
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OC-768
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39,813.12
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T1
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1.54 mbps
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T3
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44.74 mbps
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HTTP
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Hypertest transfer Protocol
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OC-1
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51.84 mpbs
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OC-768
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39,813.12
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T3
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44.74 mbps
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HTTP
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Hypertest transfer Protocol
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OC-1
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51.84 mpbs
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OC-768
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39,813.12
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HTTP
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Hypertest transfer Protocol
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Wireless
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Telecommunications in which electromagnetic waves carry the signal between communicating devices
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microbrowser
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Internet browsers with a small file size that can work within the low-memory constraints of wireless devices and the low bandwidths of wireless networks
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Wireless Transmission Media
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Microwave, satelitte, infrared, and radio
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Bluetooth
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Chip technology that enables short-range connection (data and voice) between wireless devices
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Ultra-wideband (UWB)
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high-bandwidth wireless technology with transmission speeds in excess of 100 Mbps that can be used for applications such as streaming multimedia from, say, a personal computer to a television
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Near-field communications (NFC
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The smallest of the short-range wireless networks that is designed to be embedded in mobile devices such as cell phones and credit cards
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wireless fidelity (Wi-Fi)
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A set of standards for wireless local area networks based on the IEEE 802.11 standard
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Wireless Mesh Networks
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A network composed of motes in the physical environment that “wake up” at intervals to transmit data to their nearest neighbor mote
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Wide-Area Wireless networks
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Cellular radio and wireless broadband or wimax
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Ultra-wideband (UWB
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A high-bandwidth wireless technology with transmission speeds in excess of 100 Mbps that can be used for applications such as streaming multimedia from, say, a personal computer to a television
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Mobile computing
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A real-time, wireless connection between a mobile device and other computing environments, such as the Internet or an intranet
Has mobility and broad reach |
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Value added attributes of wirelress technology
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Ubiquity, convience,instant connectivity, personalization, and localization of products and services.
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mobile commerce
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Electronic commerce transactions that are conducted in a wireless environment, especially via the Internet
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location-based commerce (L-commerce
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Mobile commerce transactions targeted to individuals in specific locations, at specific times
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pervasive computing (also called ubiquitous computing)
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A computer environment in which virtually every object has processing power with wireless or wired connections to a global network
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War driving
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is the act of locating WLANs while driving (or walking) around a city or elsewhere
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rogue access point
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is an unauthorized access point to a wireless network
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Eavesdropping
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refers to efforts by unauthorized users to access data that are traveling over wireless networks
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radio frequency (RF) jamming
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a person or a device intentionally or unintentionally interferes with your wireless network transmissions
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E-business
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A broader definition of electronic commerce, including buying and selling of goods and services, as well as servicing customers, collaborating with business partners, conducting e-learning, and conducting electronic transactions within an organization
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electronic commerce (e-commerce)
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The process of buying, selling, transferring, or exchanging products, services, or information via computer networks, including the Internet
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pure EC
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all dimensions are digital
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partial EC
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All other combinations that include a mix of digital and physical dimensions
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bricks-and-mortar organizations
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Organizations in which the product, the process, and the delivery agent are all physical
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Business-to-business (B2B)
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Electronic commerce in which both the sellers and the buyers are business organizations
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Business-to-consumer (B2C)
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Electronic commerce in which the sellers are organizations and the buyers are individuals; also known as e-tailing
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Business-to-employee (B2E)
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An organization using electronic commerce internally to provide information and services to its employees
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Consumer-to-consumer (C2C)
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Electronic commerce in which both the buyer and the seller are individuals (not businesses)
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E-government
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The use of electronic commerce to deliver information and public services to citizens, business partners, and suppliers of government entities, and those working in the public sector
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Mobile commerce (m-commerce)
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Electronic commerce conducted in a wireless environment
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E-commerce Business Models
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Group purchasing, online auctions, deep discounts, product customization,membership, and bartering online
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Forward auction
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An auction that sellers use as a selling channel to many potential buyers; the highest bidder wins the items
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reverse auction
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An auction in which one buyer, usually an organization, seeks to buy a product or a service, and suppliers submit bids; the lowest bidder wins
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Benefits of e-commerce
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Benefits to organizations (makes markets more, lowers cost of) Benefits to customers(Access a vast number of products)
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electronic storefront
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is a Web site that represents a single store
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Electronic malls
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are collections of individual shops under a single Internet address. (In many respects, Amazon is an electronic mall today.)
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Common E-commerce Mechanisms
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Electronic storefronts and malls,
Cyberbanking Online securities trading Online job market Travel services |
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Online Advertising
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Banners
Pop-up ad Pop-under ad Permission marketing Viral marketing |
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Online Advertising Locations
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Portals
Search Commerce Entertainment Community Communications News/weather/sports Games |
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buy-side marketplace
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B2B model in which organizations buy needed products or services from other organizations electronically, often through a reverse auction
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sell-side marketplace
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B2B model in which organizations sell to other organizations from their own private e-marketplace and/or from a third-party site
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Electronic Payments
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Electronic checks (e-checks)
Credit cards Purchasing cards Electronic cash Stored-value money cards Person-to-person payments |
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disintermediation
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Elimination of intermediaries in electronic commerce
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multichanneling
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A process through which a company integrates its online and offline channels
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Legal Issues
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Fraud on the Internet
Domain Names Domain Tasting Cybersquatting Taxes and other Fees Copyright |
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Network Applications
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Allow Discovery
Communications Collaboration |
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Discovery
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Search.. like google and shit
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portal
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A Web-based personalized gateway to information and knowledge that provides information from disparate information systems and the Internet, using advanced search and indexing techniques
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Commercial (public) portals
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A Web site that offers fairly routine content for diverse audiences; offers customization only at the user interface
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Affinity portals
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Web site that offers a single point of entry to an entire community of affiliated interests
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Corporate portals
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Web site that provides a single point of access to critical business information located inside and outside of an organization
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Industrywide portals
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A Web-based gateway to information and knowledge for an entire industry
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Communication
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Electronic mail (e-mail)
Web-based call centers Electronic chat room Instant messaging Voice over IP (VoIP) |
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Virtual collaboration
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The use of digital technologies that enable organizations or individuals to collaboratively plan, design, develop, manage, and research products, services, and innovative information systems and electronic commerce applications
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Workflow technologies
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The movement of information as it flows through the sequence of steps that make up an organization's work procedures
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Groupware
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Software products that support groups of people who collaborate on a common task or goal and that provide a way for groups to share resources
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Teleconferencing
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The use of electronic communication that allows two or more people at different locations to have a simultaneous conference
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Videoconference
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A virtual meeting in which participants in one location can see and hear participants at other locations and can share data and graphics by electronic means
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Collaboration
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Virtual collaboration
Workflow technologies Groupware Teleconferencing Videoconference Web conferencing |
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Web 2.0
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A loose collection of information technologies and applications, and the Web sites that use them; the Web sites enrich the user experience by encouraging user participation, social interaction, and collaboration
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Web 2.0 technologies
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Tagging
Blogs Wikis Really Simple Syndication Podcasts and videocasts |
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Categories of Web 2.0 Sites
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Social networking sites
Aggregators Mashups (Yahoo Pipes) |
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Aggregators
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Web sites that provide collections of content from the Web
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mashup
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A Web site that takes content from a number of other Web sites and mixes them together to create a new kind of content
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telecommuting
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A work arrangement whereby employees work at home, at the customer's premises, in special workplaces, or while traveling, usually using a computer linked to their place of employment
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Telecommuting for Employers
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Increased
Ability to retain Difficulties in Potential information Training costs |
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TCP/IP:
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Transmission Control Protocol/Internet Protocol – a set of foundation protocols for connecting computers and applications on the Internet.
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IP
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routes packets from one computer to another, regardless of location
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TCP
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Moves data between applications (e.g., a web server and a web browser
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HTTP
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Hypertext Transfer Protocol – standard protocol for managing the interaction of web servers and web browsers.
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SMTP and POP
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Simple Mail Transfer Protocol and Post Office Protocol – e-mail
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SMTP
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send messages between servers
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POP
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retrieve messages from server (POP3 – send and retrieve)
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FTP
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File Transfer Protocol
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Darknets
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A private network that runs on the Internet but is open only to users who belong to it
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extranet
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A network that connects parts of the intranets of different organizations
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intranet
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A private network that uses Internet software and TCP/IP protocols
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