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70 Cards in this Set

  • Front
  • Back
1. Why do students need to study information technology?
Information Technology is everywhere in business.
2. Understanding information technology begins with gaining an understanding of how businesses function and IT's role in creating efficiencies and effectiveness across the organization. How do typical businesses operate?
By functional areas
By silos
By functional silos
3. What must an individual anticipating a successful career in business, whether it is in accounting, finance, human resources, or operations management, understand?
Information technology basics
Roles and responsibilities in information technology
Measuring information technology's success
4. Which of the following is considered data?
Quantity Sold
5. Which of the following is not one of Porter's Five Forces?
Threat of Substitute Buyers
6. Which of the following is an example of the way that information technology can reduce supplier power for an organization?
Reverse Auction
7. What type of metrics measure throughput, transaction speed, and system availability?
Efficiency IT metrics
8. Almost all organizations today have an internal IT department, often called Information Technology (IT), Information Systems (IS), or Management Information Systems (MIS).
True
9. The four common information sharing cultures include information-functional culture, information-sharing culture, information-inquiring culture, and information-discovery culture.
True
10. Customer power, supplier power, threat of products or services, threat of new entrants, and rivalry among existing competitors are all included in Porter's Five Forces Model.
False
11. Measuring the amount of website traffic is the best way to determine a websites success.
True
12. What is information technology?
Any computer-based tool that people use to work with information and support the information and information-processing needs of an organization
13. What is software?
The set of instructions that the hardware executes to carry out specific tasks
14. What is hardware?
Consists of the physical devices associated with a computer system
15. What is a CPU?
The actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together
16. What is the arithmetic logic unit?
Performs all arithmetic operations (for example, addition and subtraction) and all logic operations (such as sorting and comparing numbers)
17. What is the number of bits (0s and 1s) that can be processed by the CPU at any one time?
Word length
18. What is a protected memory space created by the CPU allowing the computer to create virtual machines?
Virtualization
19. What is roughly 1 million bytes?
Megabyte
20. What is an older secondary storage medium that uses a strip of thin plastic coated with a magnetically sensitive recording medium?
Magnetic tape
21.What is a form of a stationary mouse on which the movement of a finger causes the pointer on the screen to move?
Touch pad
22.What detects the presence or absence of a mark in a predetermined place (popular for multiple-choice exams)?
Optical-mark recognition
23.What is system software?
Controls how the various technology tools work together along with the application software
24.What is application software?
Used for specific information processing needs, including payroll, customer relationship management, project management, training, and many others
25.What organizes information on a hard disk in the most efficient way?
Disk Optimization
26.What provides the tools for data retrieval, modification, deletion, and insertion?
Data Management
27.Utility software provides additional functionality to the operating system.
True
28.Disk optimization software helps save information if a computer crashes.
False
29.A tablet is a pen-based computer that provides the screen capabilities of a PDA with the functional capabilities of a laptop or desktop computer.
True
30.Which of the following is not a reason for the growth of decision-making information systems?
People no longer have to worry about protecting the corporate asset of organizational information
31.What factor significantly contributed to people's needs to use information systems to make decisions?
The amount of information people must understand to make good decisions is increasing exponentially
32.Which of the following is a not a type of organizational information system?
Analysis processing system
33.What can a model accomplish?
Calculate risks
Understand uncertainty
Manipulate time
34.What is drill-down capability?
Enables users to get details, and details of details, of information
35.What is slice-and-dice capability?
The ability to look at information from different perspectives
36.What are various commercial applications of artificial intelligence?
Intelligent System
37.What is a category of AI that attempts to emulate the way the human brain works?
Neural Network
38.Which of the following is the most commonly used form of AI in the business arena?
Expert System
39.What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?
Intelligent Agent
40.What is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem?
Genetic Algorithm
41.What can AI scientists learn by observing parts of the ecosystem, like ant or bee colonies, and using hardware and software models that incorporate insect characteristics and behavior?
Learn how people-based systems behave

Predict how they will behave under a given set of circumstances

Improve human systems to make them more efficient and effective
42. Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?
EIS, DSS, TPS
43.What type of AI system is best for making decisions including identifying patterns or image recognition?
Neural Network
44.Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?
Fuzzy Logic
45.What is a business process?
A standardized set of activities that accomplish as specific task, such as processing a customer's order
46.What is business process reengineering?
The analysis and redesign of workflow within and between enterprises
47.What is the purpose of business process reengineering?
To make all business processes best-in-class
48.What is a customer facing process?
Result in a product or service that is received by an organization's external customer
49.What is the business process improvement model?
Attempts to understand and measure the current process, and make performance improvements accordingly.
50.What is the analysis and redesign of workflow within and between enterprises?
Business process reengineering
51.What is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint?
Business Process Model
52.Purchasing stocks is an example of analytical information.
False
53.Sensitivity analysis, what-if analysis, and market basket analysis are the three quantitative models typically used by a DSS.
False
54.A shopping bot is one of the simplest examples of an intelligent agent.
True
55.What is the strategic management info system
EIS
56.Expert and novice problem solvers are equally good at recognizing patterns in data.
False
57.Critical success factors (CSF) are used in neural nets.
False
58.Kitchen Metaphor
Hardware- Kitchen
OS- cooks
Application Software- wait
User- Customer
59.Information must have
relevance
meaning
context
60.The input of an information system is data.
True
61.People think in bits but computers use "concepts".
False
62.Business are usually "subsystems" of Information Systems.
False
63.During the 1960's MIS departments in most organizations were
centralized
used computer mainframes
64.A microwave oven would likely have more RAM (memory) than ROM (memory).
False
65."Logically" a computer would need to have parallel circuits to represent an "or" truth table.
True
66.A computer with "5" switches can represent how many unique (different) patterns of 1s and 0s.
32
67.The clock speed of a the computer's CPU is measured in millibits.
False
68.A program is a set of step by step instructions that the computer can understand.
True
69.Which of the following would NOT be consider a "higher" programming language.
machine language
70.Primary memory is faster but usually smaller in storage capacity than secondary memory.
True