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56 Cards in this Set

  • Front
  • Back
Systems enabling users to make micropayments and purchases on the Web, accumulating a debit balance on their credit card or telephone bill
accumulated balance digital payment systems
A graphic display on a Web page used for advertising
banner ad
An abstraction of what an enterprise is and how the enterprise delivers a product or service, showing how the enterprise creates wealth.
business model
electronic sales of goods and services among businesses
B2B electronic commerce
electronic retailing of products and services directly to individual customers
B2C electronic commerce
An organizational department responsible for handling customer service issues by telephone and other channels
call center
Competition between two or more different distribution chains used to sell the products or services of the same company
channel conflict
Business model where the Web site is an extension of a traditional bricks-and-mortar business
clicks-and-mortar
Tracking data about customer activities at Web sites and storing them in a log
clickstream tracking
The use of digital technologies to enable multiple organizations to design, develop, build, and manage products collaboratively through product life cycle
collaborative commerce
Traking users movements on a Web site, comparing information gleaned about a user's behavior against data about other customers with similiar interest to predict what the user would like to see next
collaborative filtering
Consumers selling goods and services electronically to other customers
C2C electronic commerce
Currency that is represented in electonic form that moves outside the normal network of money
digital cash
Systems that extend the functionality of existing checking accounts so they can be used for online shopping payments
digital checking
Secure service for credit card payments on the Internet that protects information transmitted among users, merchant sites, and processing banks
digital credit card payment systems
Software that stores credit card, electronic cash, owner identification, and address information and provides this data automatically during electronic commerce purchase transactions
digital wallet
The removal of organizations or business process layers respinsible for certain intermediary steps in a value chain
disintermediation
Pricing of items bases on real-time interactins between buyers and sellers that determine what an item is worth at any particular moment
dynamic pricing
A system used for paying routine monthly bills that enables users to view their bills electronically and pay them through electronic funds trasfers from banks or credit card accounts
electronic billing presentment and payment systems
The direct computer-to-computer exchange between two organizations of standard business transactions, such as orders, shipping instructions, and payments
electronic date interchange (EDI)
The use of digital technologies, such as credit cards, smart cards, and Internet based payment systems, to pay for products and services electronically
electronic paymeny systems
Third-party Net marketplace that is primarily transaction oriented and that connects many buyers and suppliers for spot purchasing
exchanges
Situation in which the relative bargaining power of two parties in a transaction is determined by one party in the transaction processing more information essential to the transaction that the other party
information asymmetry
Payment for a very small sum of money, often less than $10
micropayment
The use of wireless devices, such as cell phones or handheld digtal information appliances, to conduct both business-to-consumer and business-to-business e-commerce trasactions over the Internet
mobile commerce (m-commerce)
A single digital marketplace based on Internet technology that links many buyers to many sellers
net marketplaces
Electronic payment system for people who want to send money to vendors or individuals who are not set up to accept credit card payments
peer-to-peer payment systems
Ad that opens automatically and does not disappear until the user clicks it
pop-up ads
Another term for a private industrial network
private exchange
Web-enabled networks linking systems of multiple firms in an industry for the coordination of transorganizational business processes
private industrial networks
Software that stores credit card, electronic cash, owner identification, and address information and provides this data automatically during electronic commerce purchase transactions
digital wallet
The removal of organizations or business process layers respinsible for certain intermediary steps in a value chain
disintermediation
Pricing of items bases on real-time interactins between buyers and sellers that determine what an item is worth at any particular moment
dynamic pricing
A system used for paying routine monthly bills that enables users to view their bills electronically and pay them through electronic funds trasfers from banks or credit card accounts
electronic billing presentment and payment systems
The direct computer-to-computer exchange between two organizations of standard business transactions, such as orders, shipping instructions, and payments
electronic date interchange (EDI)
The use of digital technologies, such as credit cards, smart cards, and Internet based payment systems, to pay for products and services electronically
electronic paymeny systems
Third-party Net marketplace that is primarily transaction oriented and that connects many buyers and suppliers for spot purchasing
exchanges
Situation in which the relative bargaining power of two parties in a transaction is determined by one party in the transaction processing more information essential to the transaction that the other party
information asymmetry
Payment for a very small sum of money, often less than $10
micropayment
The use of wireless devices, such as cell phones or handheld digtal information appliances, to conduct both business-to-consumer and business-to-business e-commerce trasactions over the Internet
mobile commerce (m-commerce)
A single digital marketplace based on Internet technology that links many buyers to many sellers
net marketplaces
Electronic payment system for people who want to send money to vendors or individuals who are not set up to accept credit card payments
peer-to-peer payment systems
Ad that opens automatically and does not disappear until the user clicks it
pop-up ads
Another term for a private industrial network
private exchange
Web-enabled networks linking systems of multiple firms in an industry for the coordination of transorganizational business processes
private industrial networks
Sourcing goods and materials, negotiating with suppliers, paying for goods, and making delivery arrangements
procurement
Business models based purely on the Internet
pure-play
Measurement of how many people a business can connect with and how many products it can offer those people
reach
The shifting of the intermediary role in a value chain to a new source
reintermediation
Measurement of the depth and detail on information that a business can supply to the customer as well as information business collects about the consumer
richness
The time and money spent locating a suitable product and determining the best price for that product
search costs
A credit-card-size plastic that stores digital information and that can be used for electronic payments in place of cash
smart card
Online communities for expanding users' business or social contacts by making connections though their mutual business or personal connections
social networking sites
Systems enabling consumers to make instant online payments to merchants and other individuals based on value stored in a digital account.
stored value paymeny systems
A business that aggregates content or applications from multiple sources, packages them for distribution, and resells them to third-party Web sites
syndicators
The tailoring of Web content directly to a specific user
web personalization