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24 Cards in this Set
- Front
- Back
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Systems Analysis
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process of understanding in detail what a system should accomplish
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Systems Design
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process of specifying in detail how components of an information system should be physically implemented
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Organizational role
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most responsible for analysis and design of information systems.
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What do they have access too?
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has access to confidential information
may plan the security in systems must have integrity and ethics |
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What are the characteristics of Systems Analysts?
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Good Communication Skills
Interpersonal Skills Business Knowledge Technical Knowledge SDLC Techniques Problem Solving Skills |
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What is a system boundary?
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the separation between a system and its environment that inputs and outputs must cross
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What is functional decomposition?
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dividing a system into components based on subsystems that are further divided into smaller subsystems
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What are the parts of a information systems?
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Collect, Process, Store, and Provide as output the information needed to complete a business task
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What is the goal of information systems?
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to solve business problems
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Customer Relationship Management
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incorporates processes that support marketing, sales, and service operations involving direct and indirect customer interaction
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Supply Chain Management
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incorporates proceses that seamlessly integrate product development, product acquisition, manufacturing, and inventory management.
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Accounting and Financial management Systems
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a system that records accounting information needed to produce financial statements and other reports used by investors and creditors
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Human Resource Management System
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a system that supports employee related tasks such as payroll, benefits, hiring, and training
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Manufacturing Management System
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a system that controls internal production processes that turn raw materials into finished goods
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KMS
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a system that supports the storage of and access to documents from all parts of the organization
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Collaboration Support System
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a system that enables geographically distributed personnel to collaborate on projects and tasks
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Business intelligence system
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a system that supports strategic planning and executive decision making
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What are soft skills?
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skills in nontechnical areas such as intervieing, team management, and leadership
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What are hard skills?
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skills in technical areas such as database design, programming, and telecommunications
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What are techniques?
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strategies for completing specific system development activities
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What is business process re engineering?
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a technique that seeks to alter the nature of the work done in a business function, with objective of radically improving perfromance
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Transaction processing system (TPS)
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basic business system that serves the operational level
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Decision support system (DSS)
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models information to support managers and business professionals during the decision-making process
3 Models |
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Executive information System (EIS)
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a specialized DSS that supports senior level executives within the organization
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