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42 Cards in this Set

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  • Back
Systems enabling users to make micropayments and purchases on the Web, accumulating a debit balance on their credit card or telephone bills.
Accumulated Balance Digital Payment Systems
A graphic display on a Web page used for advertising. The banner is linked to the advertiser's Web site so that a person clicking on it will be transported to the advertiser's Web site.
Banner Ad
Popular term for Weblog, designating an informal yet structured Web site where individuals can publish stories, opinions, and links to other Web sites of interest.
Blog
An abstraction of what an enterprise is and how the enterprise delivers a product or service, showing how the enterprise creates wealth.
Business Model
Electronic sales of goods and services among businesses.
Business-to-Business (B2B) Electronic Commerce
Electronic retailing of products and services directly to individual consumers.
Business-to-Consumer (B2C) Electronic Commerce
An organizational department responsible for handling customer service issues by telephone and other channels.
Call Center
Competition between two or more different distribution chains used to sell the products or services of the same company.
Channel Conflict
Business model where the Web site is an extension of a traditional bricks-and-mortar business.
Clicks-and-Mortar
Tracking data about customer activities at Web sites and storing them in a log.
Clickstream Tracking
The use of digital technologies to enable multiple organizations to collaboratively design, develop, build and manage products through their life cycles.
Collaborative Commerce
Tracking users' movements on a Web site, comparing the information gleaned about a user's behavior against data about other customers with similar interests to predict what the user would like to see next.
Collaborative Filtering
Electronic commerce Consumers selling goods and services electronically to other consumers.
Consumer-to-Consumer (C2C)
Currency that is represented in electronic form that moves outside the normal network of money.
Digital Cash
Systems that extend the functionality of existing checking accounts so they can be used for online shopping payments.
Digital Checking
Secure services for credit card payments on the Internet that protect information transmitted among users, merchant sites, and processing banks.
Digital Credit Card Payment System
Software that stores credit card, electronic cash, owner identification, and address information and provides this data automatically during electronic commerce purchase transactions.
Digital Wallet
The removal of organizations or business process layers responsible for certain intermediary steps in a value chain.
Disintermediation
Pricing of items based on real-time interactions between buyers and sellers that determine what a item is worth at any particular moment.
Dynamic Pricing
Systems used for paying routine monthly bills that allow users to view their bills electronically and pay them through electronic funds transfers from banks or credit card accounts.
Electronic Billing and Payment Presentation System
The direct computer-to-computer exchange between two organizations of standard business transactions, such as orders, shipment instructions, or payments.
Electronic Data Interchange (EDI)
The use of digital technologies, such as credit cards, smart cards and Internet-based payment systems, to pay for products and services electronically.
Electronic Payment System
Third-party Net marketplace that is primarily transaction oriented and that connects many buyers and suppliers for spot purchasing.
Exchange
Situation where the relative bargaining power of two parties in a transaction is determined by one party in the transaction possessing more information essential to the transaction than the other party.
Information Asymmetry
Payment for a very small sum of money, often less than $10.
Micropayment
The use of wireless devices, such as cell phones or handheld digital information appliances, to conduct both business-to-consumer and business-to-business e-commerce transactions over the Internet.
Mobile Commerce (m-commerce)
A single digital marketplace based on Internet technology linking many buyers to many sellers.
Net Marketplace
Electronic payment system for people who want to send money to vendors or individuals who are not set up to accept credit card payments.
Peer-to-Peer Payment System
Ad that opens automatically and does not disappear until the user clicks on it.
Pop-Up Ad
Another term for a private industrial network.
Private Exchange
Web-enabled networks linking systems of multiple firms in an industry for the coordination of trans-organizational business processes.
Private Industrial Networks
Sourcing goods and materials, negotiating with suppliers, paying for goods, and making delivery arrangements.
Procurement
Business models based purely on the Internet.
Pure-Play
Measurement of how many people a business can connect with and how many products it can offer those people.
Reach
The shifting of the intermediary role in a value chain to a new source.
Reintermediation
Measurement of the depth and detail of information that a business can supply to the customer as well as information the business collects about the customer.
Richness
The time and money spent locating a suitable product and determining the best price for that product.
Search Costs
A credit-card-size plastic card that stores digital information and that can be used for electronic payments in place of cash.
Smart Card
Online community for expanding users' business or social contacts by making connections through their mutual business or personal connections.
Social Networking Sites
Systems enabling consumers to make instant on-line payments to merchants and other individuals based on value stored in a digital account.
Stored Value Payment Systems
Business aggregating content or applications from multiple sources, packaging them for distribution, and reselling them to third-party Web sites.
Syndicator
The tailoring of Web content directly to a specific user.
Web Personalization