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42 Cards in this Set
- Front
- Back
Systems enabling users to make micropayments and purchases on the Web, accumulating a debit balance on their credit card or telephone bills.
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Accumulated Balance Digital Payment Systems
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A graphic display on a Web page used for advertising. The banner is linked to the advertiser's Web site so that a person clicking on it will be transported to the advertiser's Web site.
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Banner Ad
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Popular term for Weblog, designating an informal yet structured Web site where individuals can publish stories, opinions, and links to other Web sites of interest.
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Blog
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An abstraction of what an enterprise is and how the enterprise delivers a product or service, showing how the enterprise creates wealth.
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Business Model
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Electronic sales of goods and services among businesses.
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Business-to-Business (B2B) Electronic Commerce
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Electronic retailing of products and services directly to individual consumers.
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Business-to-Consumer (B2C) Electronic Commerce
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An organizational department responsible for handling customer service issues by telephone and other channels.
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Call Center
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Competition between two or more different distribution chains used to sell the products or services of the same company.
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Channel Conflict
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Business model where the Web site is an extension of a traditional bricks-and-mortar business.
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Clicks-and-Mortar
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Tracking data about customer activities at Web sites and storing them in a log.
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Clickstream Tracking
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The use of digital technologies to enable multiple organizations to collaboratively design, develop, build and manage products through their life cycles.
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Collaborative Commerce
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Tracking users' movements on a Web site, comparing the information gleaned about a user's behavior against data about other customers with similar interests to predict what the user would like to see next.
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Collaborative Filtering
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Electronic commerce Consumers selling goods and services electronically to other consumers.
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Consumer-to-Consumer (C2C)
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Currency that is represented in electronic form that moves outside the normal network of money.
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Digital Cash
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Systems that extend the functionality of existing checking accounts so they can be used for online shopping payments.
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Digital Checking
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Secure services for credit card payments on the Internet that protect information transmitted among users, merchant sites, and processing banks.
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Digital Credit Card Payment System
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Software that stores credit card, electronic cash, owner identification, and address information and provides this data automatically during electronic commerce purchase transactions.
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Digital Wallet
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The removal of organizations or business process layers responsible for certain intermediary steps in a value chain.
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Disintermediation
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Pricing of items based on real-time interactions between buyers and sellers that determine what a item is worth at any particular moment.
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Dynamic Pricing
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Systems used for paying routine monthly bills that allow users to view their bills electronically and pay them through electronic funds transfers from banks or credit card accounts.
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Electronic Billing and Payment Presentation System
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The direct computer-to-computer exchange between two organizations of standard business transactions, such as orders, shipment instructions, or payments.
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Electronic Data Interchange (EDI)
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The use of digital technologies, such as credit cards, smart cards and Internet-based payment systems, to pay for products and services electronically.
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Electronic Payment System
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Third-party Net marketplace that is primarily transaction oriented and that connects many buyers and suppliers for spot purchasing.
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Exchange
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Situation where the relative bargaining power of two parties in a transaction is determined by one party in the transaction possessing more information essential to the transaction than the other party.
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Information Asymmetry
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Payment for a very small sum of money, often less than $10.
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Micropayment
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The use of wireless devices, such as cell phones or handheld digital information appliances, to conduct both business-to-consumer and business-to-business e-commerce transactions over the Internet.
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Mobile Commerce (m-commerce)
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A single digital marketplace based on Internet technology linking many buyers to many sellers.
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Net Marketplace
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Electronic payment system for people who want to send money to vendors or individuals who are not set up to accept credit card payments.
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Peer-to-Peer Payment System
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Ad that opens automatically and does not disappear until the user clicks on it.
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Pop-Up Ad
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Another term for a private industrial network.
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Private Exchange
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Web-enabled networks linking systems of multiple firms in an industry for the coordination of trans-organizational business processes.
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Private Industrial Networks
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Sourcing goods and materials, negotiating with suppliers, paying for goods, and making delivery arrangements.
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Procurement
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Business models based purely on the Internet.
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Pure-Play
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Measurement of how many people a business can connect with and how many products it can offer those people.
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Reach
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The shifting of the intermediary role in a value chain to a new source.
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Reintermediation
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Measurement of the depth and detail of information that a business can supply to the customer as well as information the business collects about the customer.
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Richness
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The time and money spent locating a suitable product and determining the best price for that product.
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Search Costs
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A credit-card-size plastic card that stores digital information and that can be used for electronic payments in place of cash.
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Smart Card
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Online community for expanding users' business or social contacts by making connections through their mutual business or personal connections.
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Social Networking Sites
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Systems enabling consumers to make instant on-line payments to merchants and other individuals based on value stored in a digital account.
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Stored Value Payment Systems
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Business aggregating content or applications from multiple sources, packaging them for distribution, and reselling them to third-party Web sites.
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Syndicator
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The tailoring of Web content directly to a specific user.
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Web Personalization
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