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20 Cards in this Set
- Front
- Back
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Application Software
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The software that enable you to solve specific problems or perform specific tasks
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Business inteligence
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Collective information about your customers, your competitors, your business partners, your competitive enviroment, and your own internal oeprations that gives you the ability to make effective business decisions
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Business Process
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Standardized set of activities that accompishes a specific task, such as processing a customers order
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Buyer Power
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In Porter's Forces Model it is high when buyers have many choices from whom to buy, and low when their choices are few
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Centeral Processing Unit
CPU |
The hardware that interprets and executs the system and application software instructions and coordinates the operation of all the hardware.
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Competitive Advantage
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Providing a product or service in a way that customers value more than what the competition is able to do.
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Customer-self service system
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An extension of a TPS that places technology in the hands of an organization's customers and allows them to process their own transaction
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Data
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Raw facts that describe a particular phenomenon
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Differentation
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Offering a product or service that is perceived as beign uniquein the marketplace
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Entry Barrier
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A product or service feature that customers have come to expect from organizations in a particular industry and that must be offered by an entering organization to complete and survive.
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Ethics
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The principles and standards that guide our behavior toward other people
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External information
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Describes the environment surrounding the organization
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First-mover advantage
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Being the first to market with a competitive advantage and thus having a significant impact on gaining market share
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Five Forces Model
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helps business people understand the relative attrativeness of an industry and the undustry's competitive pressures
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Focus
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(Porters three generic strategies) focusing on offering products and services 1) to a particular market or buyer 2) within a segment of a product line or 3) to a specific geographical environment
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Garbage-in garbage-out
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if the information coming into your dicision makinf proces is in bad (bad garbage in) you'll more that likely make a poor decision (garbage out)
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Hardware
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A physical device taht make up a computer ( a computer system)
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Information
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data tha have a particular meaning within a specific context.
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Information granularity
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The extent of detail within information
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Information-literate knowledge
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Can define what information they need, know how and where to obtain that information, understand the information once they recieve it and can act appropiately based on the information to help the organization achieve the greatest advantage
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