Mis

Front 1

Enterprise Wide Systems

Back 1

- different functions of organization
- makes organization more effective mishandle billing order and efficient systems communicate to others w/o human intervention
-ERP, SCM, And CRM

Front 2

Enterprise Resource Planning (ERP)

Back 2

- suite of IS Application that share integrated centralization database
- typically purchased by vendors
- benefits makes available many predefined processes all major functions of the organization and these are based on industry based on industry best practices
- Very Expensive and complex often requiring people, organizations, process, business, and technology changes

Front 3

Supply Chain Management

Back 3

- network of the business customers and suppliers to procure materials, transform them into products, and distribute those products to customers
- goal is to improve the efficiency of the process
- high level of dependency and risk between integration of firms
- if one chain fails the rest of the chains are quickly affected these can affect one end to the other a small magnitude can cause a business to fail
- pull based customer demands are more stable than push based the forecast

Front 4

Customer Relationship Management

Back 4

-is all about knowing the customer which may be difficult in a large business with lots of customers with lots of customers touching point
- captures, integrates, analyze, distributes, and consolidate custi.ers data to enable singer enterprise view
- this improves customers satisfaction, increases revenue and marketing effectiveness, lower cost, and reduce marketing costs
- very expensive and complex requiring business, people, organization, process, and technology changes

Front 5

E- Commerce

Back 5

-uses the web and internet to interact business
- began in1995 with a current estimate of 325 billion

Front 6

E- Commerce provide organization

Back 6

-business E-Commerce provides new communication for customers, partners, shareholders, and suppliers
- business supplying traditional products new market channel that expands their market reach
- business distributing digital good e-commerce provides faster and newer distribution channel permitting immediate delivery anywhere over the planet

Front 7

digital goods

Back 7

- goods that can be delivered over the internet
- the cost in producing first units of copies is almost zero
- the internet enables delivery of digital goods of no cost
-business with digital goods are going through a revolutionary change

Front 8

Advertising Networks

Back 8

- controversial become privacy advocates because of their ability to track individual consumers across the internet
- consumers request a web page, merchant server connects double click ad server, ad server uses the cookie to identify the users profile, server serves appropriate banner ad based on profile, Double click on consumers site to site through use of web bugs
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Front 9

Four steps to building an Information System

Back 9

1. define and understand the problem or opportunity . Identify causes, if it persist and for how long, figure why it hasn't been solved, requirements of the objectives and solution.
2. developed alternative solution. accomplished analysis that determines a solution if so identify the requirements of the IS
3. Evaluate alternative and chose a solution. most feasible, the pros and cons, and best returns extent of organizational change to implement the solution
4. implement the chosen solution. design, construction, testing, and deployment of chosen solution

Front 10

Waterfall approach. Compare and Contrast pros and cons

Back 10

-Waterfall Approach tends to complete each step (design, construction, testing, and deployment before proceeding to the next step.
- the project is incremented one step at a time
- iterative approaches tends to develop in small chunks permitting development whole project one iterative at a time
- advantage of Traditional approaches is more discipline, Standardization, and higher initials quality but this process takes longer.
-advantage of iterative approaches takes less time and less discipline, standardization, and initial quality

Front 11

End-User development; pros and cons

Back 11

-develop these kinds of systems
- can be produced much faster
- has less discipline, standardization, and quality than waterfall or iterative approaches used by IS department

Front 12

Advantage and Disadvantage of buying IS package from vendors

Back 12

-buying an IS package delivers a solution much faster with typically higher quality than IS department
- Successful package purchase causes business to change or adapt to package.
- Unsuccessful package may cause a business to change the package to fit the business

Front 13

Outsourcing and Off shoring and key challenges

Back 13

-outsourcing is hiring a vendor to to build a customized informational system.
- vendor becomes a internal IS department
- Offshoring is a special kind of Outsourcing it is a vendor located in another country.
-two major challenges:
*less communication. the vendor is not "down the hall" as with.
a IS department. It gets worse with the vendor being in
another country with a different culture, language, and time
zone
* change of management. the vendor bids on how much work it
will be. The solution requiring more work making the vendor
to increase the price, business being unsatisfied, and
outsourcing engagement at risk.