Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
34 Cards in this Set
- Front
- Back
|
What is Management? |
Getting work done through others. |
|
|
What are managers responsible for? |
Efficiency and Effectiveness in the workplace. |
|
|
Management Functions |
Planning, organizing, leading, and controlling.
|
|
|
Meta Analysis |
a statistical approach that provides one of the best scientific estimates of how well management theories and practices work. |
|
|
Top Managers |
Executives responsible for the overall direction of the organization. Examples: CEO, COO, CFO, CIO. |
|
|
First line managers |
Managers who train and supervise the performance of non-managerial employees who are directly responsible for producing the company's products or services. Examples: Office Manager, Shift Supervisor, Department Manager. |
|
|
Middle Managers |
Managers responsible for setting objectives consistent with top management's goals and for planning and implementing sub-unit strategies for achieving these objectives. Examples: Plant Manager, Regional Manager, Divisional Manager. |
|
|
Types of Environments example: Stable vs Dynamic vs complex |
Stable: Rate of environmental change is slow. Dynamic: Rate of environmental change is fast. Complex: Many Environmental Factors. Simple: Few Environmental Factors. |
|
|
Resource Scarcity |
The abundance or shortage of critical organizational resources in an organization's external environment. |
|
|
Uncertainty |
The extent to which managers can understand or predict which environmental changes and trends will affect their businesses. |
|
|
General Environment |
The economic, technological, sociocultural, and political trends that indirectly affect all organizations. |
|
|
Resources inputs |
|
|
|
Sentencing guidelines |
|
|
|
Ethics |
The set of moral principles or values that defines right and wrong for a person or group.
|
|
|
Ethical Behavior |
Behavior that conforms to a society's accepted principles of right and wrong.
|
|
|
Types of discrimination |
|
|
|
Diversity |
|
|
|
US Sentencing commission Guidelines |
These guidelines cover offenses defined by federal laws such as invasion of privacy, price fixing, fraud, customs violations, antitrust violations, civil rights violations, theft, money laundering, conflicts of interest, embezzlement, dealing in stolen goods, copyright infringements, extortion, and more.
The purpose of the guidelines is not just to punish companies after they or their employees break the law, but rather to encourage companies to take proactive steps that will discourage or prevent white-collar crime before it happens. The guidelines also give companies an incentive to cooperate with and disclose illegal activities to federal authorities. |
|
|
Kohlberg's Stages of Moral Development |
Preconventional, Conventional, and Postconventional. Preconventional: Making decisions based on selfish reasons. Conventional: Making decisions based on societal expectations. Postconventional: Making decisions based on internalized principles. |
|
|
Personality tests |
Indirectly estimates a job applicant's honesty by measuring psychological traits, such as dependability and conscientiousness. |
|
|
Resources |
The assets, capabilities, processes, employee time, information, and knowledge that an organization uses to improve its effectiveness and efficiency, create and sustain competitive advantage, and fulfill a need or solve a problem. |
|
|
Competitive Advantage |
Providing greater value for customers than competitors can.
|
|
|
Non-Substitutable Resources |
A resource that produces value or competitive advantage and has no equivalent substitutes or replacements. |
|
|
Innovation and creativity |
Creativity: The production of novel and useful ideas.
Organizational Innovation: The successful implementation of creative ideas in an organization. |
|
|
Technology cycle |
A cycle that begins with the "birth" of a new technology and ends when that technology reaches its limits and is replaced with a newer, substantially better technology.
|
|
|
Change |
Organizational change: a difference in the form, quality, or condition of an organization over time.
|
|
|
Creativity |
The production of novel and useful ideas. |
|
|
Protectionism |
A government's use of trade barriers to shield domestic companies and their workers from foreign competition. |
|
|
Foreign competition |
|
|
|
Quotas |
|
|
|
European Union |
|
|
|
Trade Barriers |
|
|
|
Direct Investment |
|
|
|
Multinational Corporations |
|
