Mgt Chapter 3

Front 1

Ethics

Back 1

sets standards of good or bad, right or wrong, in our conduct

Front 2

Ethical Behavior

Back 2

"right" or "good" in the context of a governing moral code

Front 3

Values

Back 3

broad beliefs about what is appropriate behavior

Front 4

Terminal Values

Back 4

preferences about desired end states

Front 5

Instrumental Values

Back 5

preferences regarding the means to desired ends

Front 6

Utilitarian View

Back 6

ethical behavior delivers the greatest good to the most people

Front 7

Individualism View

Back 7

ethical behavior advances long-term self-interests

Front 8

Justice View

Back 8

ethical behavior treats people impartially and fairly

Front 9

Procedural Justice

Back 9

focuses on the fair application of policies and rules

Front 10

Distributive Justice

Back 10

focuses on treating people the same regardless of personal characteristics

Front 11

Interactional Justice

Back 11

the degree to which others are treated with dignity and respect

Front 12

Commutative Justice

Back 12

focuses on the fairness of exchanges or transactions

Front 13

Moral Rights View

Back 13

ethical behavior respects and protects fundamental rights

Front 14

Cultural Relativism

Back 14

suggests there is no right way to behave; cultural context determines ethical behavior

Front 15

Moral Absolutism

Back 15

suggests ethical standards apply universally across all cultures

Front 16

Ethical Imperialism

Back 16

an attempt to impose one's ethical standards on other cultures

Front 17

Ethical Dilemma

Back 17

a situation that, although offering potential benefit or gain, is also unethical

Front 18

Ethical Frameworks

Back 18

well-though-out personal rules and strategies for ethical decision making

Front 19

Ethics Training

Back 19

seeks to help people understand the ethical aspects of decision making and to incorporate high ethical standards into their daily behavior

Front 20

Spotlight Questions

Back 20

highlight the risks from public disclosure of one's actions

Front 21

Whistleblowers

Back 21

expose misconduct of organizations and their members

Front 22

Immoral Manager

Back 22

chooses to behave unethically

Front 23

Amoral Manager

Back 23

fails to consider the ethics of her or his behavior

Front 24

Moral Manager

Back 24

makes ethical behavior a personal goal

Front 25

Code of Ethics

Back 25

a formal statement of values and ethical standards

Front 26

Stakeholders

Back 26

people and institutions most directly affected by an organization's performance

Front 27

Corporate Social Responsibility

Back 27

the obligation of an organization to serve its own interests and those of its stakeholders

Front 28

Triple Bottom Line

Back 28

(of organizational performance) includes financial, social, and environmental criteria

Front 29

3 P's of Organizational Performance

Back 29

profit
people
planet

Front 30

Classical View of CSR (corp social resp)

Back 30

business should focus on the pursuit of profits

Front 31

Socioeconomic View of CSR

Back 31

business should focus on contributions to society, not just making profits

Front 32

Virtuous Circle

Back 32

exists when corporate social responsibility leads to improved financial performance that leads to more social responsibility

Front 33

Shared Value

Back 33

approaches business decisions with understanding that economic and social progress are interconnected

Front 34

Social Responsibility Audit

Back 34

measures and reports on an organization's performance in various areas of corporate social responsibility

Front 35

Sustainability

Back 35

a goal that addresses the rights of present and future generations as co-stakeholders of present day natural resources

Front 36

Sustainable Business

Back 36

where firms operate in ways that both meet the needs of customers and protect or advance the well-being of our natural environment

Front 37

Sustainable Development

Back 37

making use of natural resources to meet today's needs while also preserving and protecting the environment for use by future generations

Front 38

Environmental Capital or Natural Capital

Back 38

the storehouse of natural resources - atmosphere, land, water, and minerals - that we use to sustain life and produce goods and services for society

Front 39

ISO 14001

Back 39

a global quality standard that certifies organizations that set environmental objectives and targets, account for the environmental impact of their activities, and continuously improve environmental performance

Front 40

Social Business

Back 40

one in which the underlying business model directly addresses a social problem (ex: Muhammad Yunus)

Front 41

Social Entrepreneurs

Back 41

take business risks to find novel ways to solve pressing social problems

Front 42

4 Different Philosophical Views of Ethical Behavior

Back 42

Utilitarian
Individualism
Justice
Moral Rights

Front 43

3 Stages in Kohlberg's 3 Levels of Moral Development

Back 43

Preconventional
Conventional
Postconventional

Front 44

Preconventional Level (of Moral Development)

Back 44

self-centered behavior (make deals for personal gain; avoid harm or punishment)

Front 45

Conventional Level (of Moral Development)

Back 45

social-centered behavior (follow rules, meet obligations; act consistently with peers, others)

Front 46

Postconventional Level (of Moral Development)

Back 46

principle-centered behavior (act according to internal principles; live up to societal expectations)