Mgt Ch 5

Front 1

organizing

Back 1

management process of determining how best to arrange an organization's resources and activities into a coherent structure

Front 2

long-term goals

Back 2

goals set for an extended time, typically five years or more into the future

Front 3

mission statement

Back 3

organization's statement of how it will achieve its purpose in the environment in which it conducts its business

Front 4

corporate culture

Back 4

the shared experiences, stories, beliefs, and norms that characterize an organization

Front 5

time management skills

Back 5

skills associated with the productive use of time

Front 6

controlling

Back 6

mangement process of monitoring an organization's performance to ensure that it is meeting its goals

Front 7

directing

Back 7

management process of guiding and motivating emlpoyees to meet and organization's objectives

Front 8

management

Back 8

process of planning, organizing, directing, and controlling an organization's resources to achieve its goals

Front 9

first-line managers

Back 9

managers responsible for supervising the work of employees

Front 10

middle managers

Back 10

mangers responsible for implementing the strategies, policies, and decisions made by top managers

Front 11

environmental anaylysis

Back 11

process of scanning the busiiness environment for threats and opportunities

Front 12

tactical plans

Back 12

generally short-range plans concerned wth implementing specific aspects of a company's strategic plans

Front 13

top managers

Back 13

managers resonsible to teh baord of directors and stockholders for a firm's overall performance and effectiveness

Front 14

goal

Back 14

objective that a business hopes and plans to achieve

Front 15

crisis management

Back 15

an organization's methods for dealing with emergencies

Front 16

short-term goals

Back 16

goals set for the very near furture, typically less than one year

Front 17

planning

Back 17

management process of determining what an organization needs to do and how best to get it done

Front 18

technical skills

Back 18

skills needed to perform specialized tasks

Front 19

decision-making skills

Back 19

skills in defining problems and selecting the best courses of action

Front 20

human relations skills

Back 20

skills in understanding and getting along with people

Front 21

intermediate goals

Back 21

goals set for a period of one to five years in the future

Front 22

strategic plans

Back 22

plans reflecting decisions about resource allocations, compay priorities, and steps needed to meet strategic goals

Front 23

strategy formulation

Back 23

creation of a braod porgram for defining and meeting an organization's goals

Front 24

strategic goals

Back 24

long-term goals derived from a firm's mission statement

Front 25

contingency planning

Back 25

identifying aspects of a business or its environment taht might entail changes in strategy

Front 26

conceptual skills

Back 26

abilities to think in eh abstrat, diagnose, and analyze different situations, and see beyond the present situation