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60 Cards in this Set

  • Front
  • Back
Leaders high in initiating structure engage in...
monitoring subordinates' performance levels.
Work facilitation behaviors deal with
leaders acquiring and allocating resources.
'Adequate organization performance is possible through balancing the necessity to get work out while maintaining morale of people at a satisfactory level.' In terms of the Leadership Grid, what leadership orientation does this signify?
Middle-of-the-road management
Building social capital
is the power of relationships shared between individuals.
Strategic differences with management and difficulty making strategic transitions are behaviors exhibited by derailed managers who
have shown inability to develop or adapt to new bosses.
As a difference between male-female patterns, females were more likely to derail because of
their inability to deal with complex organizational issues.
The insight component of the development pipeline concerned with
providing leaders accurate feedback on their strengths.
In this step of informal coaching, leaders determine what drives their followers and where they want to go with their careers.
Forging a partnership
Formal coaching
begins with the manager's completion of an extensive battery of 360-degree feedback instruments.
This occurs when the organization assigns a relatively inexperienced but high-potential leader to one of the top executives in the company.
Formal mentoring
Which of the following involves making judgments about the adequacy of behavior with respect to certain criteria such as work-group or organizational goals?
Effectiveness
Among the following underlying causes of performance problems, leaders seem to have the most difficulty recognizing and rectifying
motivation problems.
Which theory states that motivation is based on three levels of needs and that more than one need may operate at the same time?
ERG theory
Leaders can motivate followers with strong _____ values by giving them opportunities to improve society and help others who are less fortunate.
altruism
Some people are motivated to persist in certain behaviors for the simple reason that they like to do them. This is called
intrinsic motivation.
This occurs when leaders articulate high expectations for followers.
Pygmalion effect
One's core beliefs about being able to successfully perform a given task is called
self-efficacy.
Any consequence that increases the likelihood that a particular behavior will be repeated is called
reward
Transformational leadership uses _____ as the fuel to drive followers' heightened motivational levels.
emotion
Herzberg labeled the factors that led to satisfaction at work as
motivators.
The inefficiencies created by more and more people working together is called
process losses.
The clear emergence of a leader and the development of group norms and cohesiveness are the key indicators of the _____ stage of group development.
norming
This role conflict occurs when a store manager encourages a salesperson to mislead customers about the quality of the store's products when this behavior is inconsistent with the salesperson's values and beliefs.
Person-role conflict
The sum of forces that attract members to a group, provide resistance to leaving it, and motivate them to be active in it is called
group cohesion.
A highly cohesive group with members who overstep their boundaries or even violate laws to please the leader illustrates
ollieism.
According to Ginnett's model of team leadership, groups must grapple with the issues of leadership climate and competence. These fit best within the realm of
authority.
This refers to interactions among team members, including such aspects as how they communicate with others, express feelings toward each other, and deal with conflict with each other.
Group dynamics
According to Katzenbach and Smith, which of the following may be the most important single step in teamwork?
Dream
Which of the following is an authority dynamic?
Team task
Geographically dispersed teams are more commonly referred to as
virtual teams.
The role theory clarified how situational demands and constraints cause
role conflict.
Industrial age companies prospered by offering low-cost but standardized products and services. This pertains to
customer segmentation.
The degree to which a situation requires completion of a whole unit of work from beginning to end with a visible outcome is called
task identity.
Jeff works as a self-employed consultant. He decides when, where, and how he works based on market demand and personal preference. Jeff's job has a high degree of
autonomy.
Workers may be able to accomplish their tasks in an autonomous fashion, but the products of their efforts must be coordinated in order for the group to be successful. This refers to
task interdependence.
Typically, greater horizontal complexity is associated with
the increased likelihood for communication breakdowns between subunits.
An organization with a stable, well-established product line and the need for close coordination between functions would be best off with which type of design?
Product
This represents the degree to which a leader's work group is affected by the activities of other subunits within the organization.
Lateral interdependence
The root of extinction, both for an organization and for the population at large, is not attending to
environmental characteristics.
In terms of environmental uncertainty, structures in stable environments should be
relatively formalized.
The normative decision model is limited only to
decision making.
Which of the following statements about the normative decision model is true?
For ease of presentation, each factor has been placed solely within one circle or another.
Situational leadership theory has its roots in
the Ohio State studies.
Follower readiness refers to
how ready an individual is to perform a particular task.
What should leaders first assess in order to apply the situational leadership model?
The readiness level of the follower relative to the task to be accomplished.
The only situational consideration in situational leadership is
knowledge of the task.
The delegating leadership style has
low task/low relationship behavior.
Situational leadership theory suggests that the leader should base his behavior upon
follower maturity.
This is the weakest element of situational favorability.
Position power
Which leader behaviors are marked by attention to the competing demands of treating followers equally while recognizing status differentials between the leader and the followers?
Supportive leadership
The "M" in the rational change formula represents
model
What is the "fuel" for organizational change?
Follower's emotions
The type of thinking that occurs when leaders act to optimize their part of the organization at the expense of suboptimizing the organization's overall effectiveness is known as
siloed thinking.
Which of following is not a common form of resistance to change?
Loss of charisma
In this stage of coping with change, you start to question whether the company really knew what it was doing by letting you go and perhaps rationalize that they will probably be calling you back.
Rejection
Management skills are important for
reviewing progress on change plans.
This leadership serves to change the status quo by appealing to followers' values and their sense of higher purpose.
Transformational
Which of the following statements about transformational leaders is true?
They are inherently future-oriented.
Which of the following is perhaps the most important situational factor associated with charismatic leadership?
Presence/absence of a crisis
The FFM personality dimension of agreeableness most strongly correlates with which component of transformational leadership?
Empowering others