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4 Cards in this Set

  • Front
  • Back
Bolman and deal's four frame model
Structural Frame: Problems can be lessened by providing structure, rules, restructuring
Human Frame: Organizations and people need each other. Problems arise when the fit between an individual and the organization is not good.
Political Frame: Power struggles are a natural part of life in organizations. Problems arise due to different beliefs, interests, & preferences.
Symbolic Frame: What is most important is not what happened, but how an event is interpreted; problems stem from different interpretations.
the conflict process
STAGE I: potential opposition or incompatibility

STAGE II: Cognition and personalization

STAGE III: Intentions

STAGE IV: Behavior

STAGE V: Outcomes
Bolman and deal's four frame model
Structural Frame: Problems can be lessened by providing structure, rules, restructuring
Human Frame: Organizations and people need each other. Problems arise when the fit between an individual and the organization is not good.
Political Frame: Power struggles are a natural part of life in organizations. Problems arise due to different beliefs, interests, & preferences.
Symbolic Frame: What is most important is not what happened, but how an event is interpreted; problems stem from different interpretations.
the conflict process
STAGE I: potential opposition or incompatibility

STAGE II: Cognition and personalization

STAGE III: Intentions

STAGE IV: Behavior

STAGE V: Outcomes