Mgt 3303 Exam 1.1

Front 1

organization

Back 1

a group of people who work together to achieve some specific purpose

Front 2

management

Back 2

the pursuit of organizational goals efficiently and effectively, by integrating the work of people through planning, organizing, leading, and controlling the organizations resources.

Front 3

efficient

Back 3

to use resources people money raw materials and the like wisely and cost effectively

Front 4

effective

Back 4

to achieve results, to make the right decisions and to successfully carry them out so that they achieve the organziations goals

Front 5

multiplier effect

Back 5

your influence on the organization is multiplied far beyond the acts of just one person alone

Front 6

Seven Managerial Challenges: 1

Back 6

Managing for Competitive Advantage- Staying Ahead of
Rivals

Front 7

Seven Managerial Challenges: 2

Back 7

Managing for Diversity- The Future Won't Resemble the Past

Front 8

Seven Managerial Challenges: 3

Back 8

Managing for Globalization- The Expanding Management Universe

Front 9

Seven Managerial Challenges: 4

Back 9

Managing for Information Technology

Front 10

Seven Managerial Challenges: 5

Back 10

Managing for Ethical Standards

Front 11

Seven Managerial Challenges: 6

Back 11

Managing for Sustainability- The Business of Green

Front 12

The Seven Managerial Challenges: 7

Back 12

Managing for Your Own Happiness & Life Goals

Front 13

competitive advantage

Back 13

the ability to produce goods or services more effectively than competitors do, thereby outperforming them

Front 14

innovation

Back 14

finding ways to deliver new or better services

Front 15

First law of business

Back 15

take care of the customer

Front 16

e-commerce

Back 16

electronic commerce, the buying and selling of goods or services over computer networks

Front 17

e-business

Back 17

using the internet to facilitate every aspect of running a business

Front 18

project management software

Back 18

programs for planning and scheduling the people, costs, and resources to complete a project on time

Front 19

databases

Back 19

computerized collections of interrelated files

Front 20

telecommute

Back 20

work from home or remote location using information technologies

Front 21

collaborative computing

Back 21

using state of the art computer software and hardware, to help people work better

Front 22

knowledge management

Back 22

the implementsing of systems and practices to increase the sharing of knowledge and information throughout an organization

Front 23

sustainability

Back 23

economic development that meets the needs of the present without compromising the ability of future generartions to meet their own needs

Front 24

Four principal functions: *planning

Back 24

*setting goals and deciding how to achieve them

Front 25

Four principal functions: *organizing

Back 25

*you arrange tasks people and other resources to accomplish the work

Front 26

Four principal functions: *controlling

Back 26

*you monitor performance, compare it with goals, and take corrective action as needed

Front 27

Four principal functions: *leading

Back 27

*you motivate, direct, and otherwise influence people to work hard to achieve the organization's goals

Front 28

top managers

Back 28

make long term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it

Front 29

middle managers

Back 29

implement the policies and plans off the top managers above them and supervise and coordinate the activities of the first-line managers below them

Front 30

first-line managers

Back 30

make short-term operating decisions, directing the daily tasks of nonmanagerial personnel

Front 31

fucntional manager

Back 31

responsible for just one organizational activity

Front 32

general manager

Back 32

responsible for several organizational activities

Front 33

interpersonal roles

Back 33

managers interact with people inside and outside their work units: Roles- figurehead, liason, leader

Front 34

informational roles

Back 34

managers recieve and communicate information: Roles- monitor, disseminator, spokesperson

Front 35

decisional roles

Back 35

managers use information to make decisions to solve probolems or take advantage of oppurtunities: Roles- entrepreneur, disturbance handler, resource allocator, negotiator

Front 36

entrepreneurship

Back 36

the process of taking risks to try to create a new enterprise

Front 37

entrepreneur

Back 37

someone who sees a new oppotunity for a product or service and launches a business to try to realize it

Front 38

intrapreneur

Back 38

someone who works inside an existing organization

Front 39

internal locus of control

Back 39

the belief that you control your own destiny

Front 40

technical skills

Back 40

the job specific knowledge needed to perform well in a specialized field

Front 41

conceptual skills

Back 41

the ability to think analytically, to visualize an organization as a whole and understand how the parts work together

Front 42

human skills

Back 42

the ability to work well in cooperation with other people to get things done