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27 Cards in this Set
- Front
- Back
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motivation
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cause the arousal, direction, and persistence of voluntary actions that are goal directed
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needs
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physiological or psychological deficiencies that arouse behavior
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maslow's need heirarchy theory
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physiological, safety, love, esteem, and self actualization
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McClelland's Need Theory
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need for achievement, affiliation, and power
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job design
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any set of activities that involve the alteration of specific jobs or interdependent systems of jobs with the intent of improving the quality of employee job experience and their on-the-job productivity
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scientific management
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kind of management which conducts a business or affairs by standards established by facts or truths gained through systematic observation, experiment, or reasoning
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job enlargement
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putting more variety into a job
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job rotation
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moving employees from one specialized job to another
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motivators
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job characteristics associed with job satisfaction
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hygiene factors
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associaed with job dissatisfaction
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job enrichment
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modifying a job such that an employee has the opportunity to experience achievement, recognition, stimulating work, responsibility, and advancement
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intrinsic motivation
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turned on to one's work because of the positive internal feelings that are generated by doing well.
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core job characteristics
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job characteristics found to various degrees in all jobs
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skill variety
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variety of tasks
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task identity
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high when a person works on a product from start to finish
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task significance
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affects the lives of other people
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autonomy
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freedom
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feedback
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receives direct and clear information
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job crafting
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the physical and cognitive changes individuals make in the task or relational boundaries of their work
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idiosyncratic deals
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employment terms individuals negotiate for themselves, taking myriad forms from flexible schedules to career development
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employee engagement
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harnessing of organization members selves to their work roles; in engagement, people employ and express themselves physically, cognitively, and emotionally during role performance
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PE fit
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compatibility between an individual and a work environment that occurs when their characteristics are well matched
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what contributes to employee engagement
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sense of choice, meaningfulness, competence, and progress
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job satisfaction
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an affective or emotional response toward various facet's of one's job
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causes of job satisfaction
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need fulfillment, discrepancies (met expectations), value attainment (fulfillment of one's work value), equity, dispositional (personal/genetic factors)
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organizational citizenship behavior
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employee behaviors that exceed work-role requirements
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withdrawal cognitions
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overall thoughts and feelings about quitting
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