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34 Cards in this Set
- Front
- Back
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Buying inventory
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Purchasing
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Prepares orders for departure
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Warehouse (Inventory Management)
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Making sure company is running well
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Operations
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Advertising and working with customers
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Marketing and Sales
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Creating new products
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Research and Development
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Makes sure money is spent wisely
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Accounting and Finance
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Focuses on hiring and recruiting
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Human Resources
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Maintaining computer systems
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Information Systems
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People complete their tasks in their functional silos without regard to the consequences to the other components of the process
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Silo Effect
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A series of coordinated steps that collectively provide value to the organization
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business processes
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All steps needed to receive the order and send it out
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fulfillment process
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All the steps needed to fulfill something, obtaining the supplies
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procurement process
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Made on the shelf
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production process
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Finding applicants and hiring recruits
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recruiting process
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Shows actual steps taken to complete process
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physical flow
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Tracks all documents that are received and made
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document flow
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What pieces of data are being entered and captured and how we use them
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data flow
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Documenting what info we have to process and how computer systems translate this data into useful information
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information flow
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Department that takes the order?
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Sales
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Department that approves credit?
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Sales
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Department that prepares the shipment of goods?
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Warehouse / Shipping
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Department that ships the goods?
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Warehouse / Shipping
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Department that sends the invoice?
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Accounting
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Department that receives payment?
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Accounting
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Department that identifies the need for materials?
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Warehouse / Shipping
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Document needed to identify the need for materials?
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Purchase Requisition
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Document needed to place an order?
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Purchase Order
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Document needed to receive the goods?
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Packing Slip and Goods Receipt
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Document needed to receive the invoice?
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Invoice
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Document needed to make payment?
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Electronic Check
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Department that places the order?
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Purchasing
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Department that receives the goods?
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Warehouse / Shipping
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Department that receives the invoice?
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Accounting
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Department that makes the payment?
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Accounting
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