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27 Cards in this Set

  • Front
  • Back
The term "knowledge worker" was coined by who and in what year?
Peter Drucker; 1959
An individual who is relatively well-educated, creates, modifies, and synthesizes knowledge as a fundamental part of their job
knowledge worker
Six Advantages of the Knowledge Worker?
1. Always paid better
2. Empowered by their education
3. Real-world skills
4. Always able to learn to do their job better
5. Have better career opportunities
6. Make up 1/4 of the work force right now
Three Disadvantages of the Knowledge Worker?
1. Quick to be replaced (Salary is main component)
2. Rely on technology too much
3. Perpetuate the digital divide
A society in which the importance of education and learning is a cornerstone.
The Knowledge Society / Digital World
How do you see the impact of computers in our digital world?
Easier to communicate with people
Why are these changes important?
More efficient, error-proof, and lets us compete globally
Three types of changes with Globalization?
1. Economic
2. Cultural
3. Technological
Type of change in globalization that involves an increase in international trade of goods and services
economic change
Type of change in globalization that involves increased access to other cultures (through TV, Internet, etc.)
cultural change
Type of change with globalization that allows the availability of low cost communication systems
technological
Hardware, software, telecommunications network, people who run systems, and the data that is produced and synthesized
Information Systems (IS)
Example: A series of integrated electronic spreadsheets used for a budget, an order-fulfillment system for managing customers' purchases and a set of linked pages on the web
Information Systems
Any machine that can supplement or replace human manual work

E.g., Heating System, Surgical Laser
technology
A type of technology that is controlled by or uses information

E.g., manufacturing robot
Information Technology
Formatted Data
Information
Data Relationships
Knowledge
Data Relationships for Multiple Domains
Wisdom
The information systems field includes a vast collection of people who do what four things?
1. Develop
2. Maintain
3. Manage
4. Study
job title became popular in 1980s
Chief Information Officer (CIO)
Early 1990s - people joked that CIO stood for?
Career Is Over
Today most organizations have a?
CIO or Director of IT or IS
Three Areas of competency that make IS personnel valuable?
1. Technical
2. Business
3. Systems
Skills in using hardware and software systems
Technical Competency
Need to understand how to manage and organize people
Business Competency
Solving problems to make business more efficient
System Competency
Three issues facing the IS function?
1. Spread of technology in organizations
2. Downsizing (rightsizing) and Outsourcing
3. Career prospects and opportunities (analyst skills)