Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
16 Cards in this Set
- Front
- Back
|
Top managers
Middle managers First-line managers Team leaders |
The Four Kinds of Managers
|
|
|
executives responsible for the overall direction of the organization;
ex. CEO, COO, CFO |
Top Managers
|
|
|
CEO
|
Chief Executive Officer
|
|
|
COO
|
Chief Operating Officer
|
|
|
CIO
|
Chief Information Officer
|
|
|
The responsibilities and duties of ______ managers
Change Commitment Culture Environment |
Top Managers
|
|
|
Top managers are responsible for creating a context for _____.
|
Change
|
|
|
Top managers are responsible for developing employees' _______ to and ownership of the company's performance
|
Commitment
|
|
|
Top managers are responsible for creating a positive organizational __________ through language and action.
|
Culture
|
|
|
Top managers are responsible for monitoring their business _________.
|
Environment
|
|
|
This type of manager:
is responsible for setting objectives consistent with top management's goals and for planning and implementing subunit strategies for achieving these objects Examples: plant manager regional manager divisional manager |
Middle Manager
|
|
|
This kind of manager is responsible to:
1) plan and allocate resources to meet objectives 2) coordinate and link groups, departments, and divisions within a company 3) monitor and manage the performance of the subunits and individual managers who report to them 4) responsible for implementing the changes or strategies generated by top managers |
Middle Manager
|
|
|
This type of manager:
Trains and supervises the performance of non-managerial employees who are directly responsible for producing the company's products of services Examples: office manager shift supervisor department manager |
First-line Manager
|
|
|
the only managers who don't supervise other managers are _____ managers.
|
First-line Managers
|
|
|
This type of manager:
Is responsible for facilitating team activities toward goal accomplishment |
Team Leaders
|
|
|
This type of manager:
1) encourages, monitors, and rewards the performances of their workers 2) teaches entry level employees how to do their jobs 3) makes detailed schedules and operating plans based on middle management's intermediate-range plans |
First-line Managers
|
