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15 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Job performance equation |
Job performance = Motivation x Ability x situational constraints |
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motivation |
the degree of effort someone puts in to get the job done well |
the degree of... |
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ability |
the degree to which someone has the skill talent and knowledge to get a job done |
the degree to which... |
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situational constraints |
factors that are out of the employees controll such as tools, policies and resources |
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what negatively affects job performance? |
if one of the factors are weak it negatively affects job performance |
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what is the reinforcement theory? |
the idea that behavior followed by positive conscequences will increase and behavior followed by negative conscequences will decrease |
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positive reinforcement? |
adding something rewarding to a situation in order to strengthen behavior |
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negative reinforcement? |
subtracting something unpleasant from a situation in order to strengthen behavior |
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reinforcement theory and motivation? |
Identify, Analyze, Intervine, Evaluate |
I,A,I,E |
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2 types of inequity |
under reward- when you get less outcomes relative to inputs than your referant which causes anger and frustration overreward- when you get more outcomes relative to input than your referant which causes guilt. |
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transformational leadership |
making followers aware and acceptable of the group's purpose by getting them to see past their own selfish needs for the good of the group |
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transactional leadership |
rewarding good performance and punishing bad performance |
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constructive feedback- |
is helpful,, corrective and motivating, gets employees to correct performance errors and get motivated |
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destructive feedback |
disapproving with no intention of being helpful, causes defensive reactions from employees |
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leaders are different from managers because.... |
leaders inspire and motivate , managers plan, organize an coordinate |
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