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29 Cards in this Set

  • Front
  • Back
motivation
a set of energetic forces that originates both within and outside an employee, initiates work-related effort, and determines its direction, intensity and persistence.
expectancy theory
describes the cognitive process that employees go through to make choices among different voluntary responses.
expectancy
the belief that exerting a high level of effort will result in the successful performance of some task. its a subjective probability ranging from 0 to 1
self-efficacy
one of the most critical factors that shape our expectancy.
its defined as the belief that a person has the capabilities needed to execute the behaviors required for task success.
past accomplishments
the degree to which they have succeeded or failed in similar sorts of task in the past
vicarious experiences
their observations and discussions with others who have performed such tasks
verbal persuasion
friends, coworkers or leaders can persuade employees that they can "get the job done"
emotional cues
feelings of fears or anxiety can create doubts about task accomplishment, whereas pride and enthusiasm can bolster confidence levels.
instrumentality
represents the belief that successful performance will result in some outcomes. its a set of subjective probabilities ranging from 0-1
valence
reflects the anticipated value of the outcomes associated with performance. it can be positive or negative
needs
defined as cognitive groupings or clusters of outcomes that are viewed as having critical psychological or physiological consequences
extrinsic motivation
motivation that is controlled by some contingency that depends on task performance
intrinsic motivation
motivation that is felt when task performance serves as its own reward
goal setting theory
views goals as the primary drivers of the intensity and persistence of effort
goals
are defined as the objective or aim of an action and typically refer to attaining a specific standard of proficiency, often within a specified time limit
self-set goals
the internalized goals that people use to monitor their own task progress
task strategies
learning plans and problem-solving approaches used to achieve successful performance
feedback
which consists of updates on employee progress toward goal attainment
task complexity
reflects how complicated the information and actions involved in a task are, as well as how much the task changes
goal commitment
the degree to which a person accepts a goal and is determined to try to reach it
equity theory
acknowledges that motivation doesn't just depend on your own beliefs and circumstances but also on what happens to other people
comparison other
some person who seems to provide an intuitive frame of reference for judging equity
equity distress
an internal tension that can only be alleviated by restoring balance to the ratios. it is triggered by any imbalance in ratios
cognitive distortion
allows you to restore balance mentally, without altering your behavior in any way
psychological empowerment
reflects an energy rooted in the belief that work tasks contribute to some larger purpose. it represents a form of intrinsic motivation
meaningfulness
captures the value of a work goal or purpose, relative to a person;s own ideals and passions
self-determination
reflects a sense of choice in the initiation and continuation of work tasks.
competence
captures a person's belief in his or her capability to perform work tasks successfully
impact
reflects the sense that a person's actions "makes a difference" -- that progress is being made toward fulfilling some important purpose