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10 Cards in this Set
- Front
- Back
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Which of the following stages in group development involves defining the group's structure and leadership?
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forming
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The ________ of conflict management argues that some conflict is absolutely necessary for effective organizational performance.
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interactionist view
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________ conflict relates to the content and goals of the work.
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Task
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A low-to-moderate level of task conflict consistently has a positive effect on group performance. What is the reason for this?
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It stimulates discussion of ideas that help groups be more innovative.
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Which of the following refers to independent formal groups whose members, in addition to their regular jobs, take on traditional managerial responsibilities, such as hiring, planning and scheduling, and evaluating performance?
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self-managed teams
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________ interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.
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Work groups
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Underestimating the influence of external factors and overestimating the influence of internal factors when making judgments about others is known as the ________.
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fundamental attribution error
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A manager makes decisions very quickly and requires little information for making the decisions. Which of the following is a likely reason for this?
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The manager is high in risk-taking.
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In the Big Five Model of personality, ________ refers to the degree to which someone is good-natured, cooperative, and trusting.
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Agreeableness |
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When a manager molds an individual's behavior by guiding his or her learning in graduated steps, he is using ________.
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shaping processes
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