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9 Cards in this Set
- Front
- Back
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technology
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refers to the work processses, machines, techniques and actions used to make inputs into outputs
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core technology
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work process which is directly related to the mission of an organization
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technical complexity
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represents the degree to which work is performed by machines
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3 types of production
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small batch (job shop)
mass production continuous process production (nuclear) |
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Flexible Manufacturing Systems
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CAD
links together manufacturing components that previously stood alone |
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lean manufacturing
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use highly skilled employees who watchover to lower waste and improve quality
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Characteristics of a service
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intangible product
simaultaneously purchased and consumed direct interaction |
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Workflow interdependence
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Pooled interdependence
departments work independently Sequential Reciprocal (a to b; b to a) |
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Socio-technical systems
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recognizes social and technical needs in effective job design; combining needs of people with needs of technical efficiency
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