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20 Cards in this Set
- Front
- Back
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Organizational structure (3 tasks)
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Designates formal reporting relationships
Groups together people in departments Includes the design of systems |
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Vertical linkages
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used to coordinate activities between the top and bottom of an organization
designed for control |
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Vertical linkage devices (3)
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hierarchial referral
rules vertical information systems |
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Horizontal linkages
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amount of communication and coordination across departments
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Horizontal linkage devices
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Information systems
Direct Contact Task Forces FT integrator Teama |
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Liason role
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located in one department but has responsibility of communicating with another department
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Task forces
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temporary committee designed to counter a problem
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Traditional vs. Contemporary organization
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contemporary
relaxed hierarchy, teams, etc. |
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Organizational Design Alternatives (3)
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Required work activities
Reporting Relationships Department Grouping options |
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Department grouping options (5)
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Functional
Divisional Multifocused (matrix or hybrid) Horizontal Virtual network |
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Functional Structure
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activities are grouped together by common function from the bottom to the top of the organization
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Divisional Structure
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SBUs, characterized by separte entites focuse on product groups, markets, etc.
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Matrix Structure
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technical expertise and product information are important for meeting goals
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functional vs. product matrix
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who has more control
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Horizontal Structure
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structure is created around core processes (think insurance claim)
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Virtual Network Structuring (modular)
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Outsourcing non core business practices
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Hybrid
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combination of several different structures
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Functional application to structural design: Appropriate when:
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efficiency is important
when organization needs to be coordinated throught the vertical hierarchy |
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Horizontal application ot structural design:
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high need for coordination
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Symptoms of cultural deficiency
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decision making is delayed or lacking in quality
organization does not respond innovatively to changing environment employee performance declines and goals not being met too much conflict is evident |
