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20 Cards in this Set

  • Front
  • Back
Organizational structure (3 tasks)
Designates formal reporting relationships
Groups together people in departments
Includes the design of systems
Vertical linkages
used to coordinate activities between the top and bottom of an organization
designed for control
Vertical linkage devices (3)
hierarchial referral
vertical information systems
Horizontal linkages
amount of communication and coordination across departments
Horizontal linkage devices
Information systems
Direct Contact
Task Forces
FT integrator
Liason role
located in one department but has responsibility of communicating with another department
Task forces
temporary committee designed to counter a problem
Traditional vs. Contemporary organization
relaxed hierarchy, teams, etc.
Organizational Design Alternatives (3)
Required work activities
Reporting Relationships
Department Grouping options
Department grouping options (5)
Multifocused (matrix or hybrid)
Virtual network
Functional Structure
activities are grouped together by common function from the bottom to the top of the organization
Divisional Structure
SBUs, characterized by separte entites focuse on product groups, markets, etc.
Matrix Structure
technical expertise and product information are important for meeting goals
functional vs. product matrix
who has more control
Horizontal Structure
structure is created around core processes (think insurance claim)
Virtual Network Structuring (modular)
Outsourcing non core business practices
combination of several different structures
Functional application to structural design: Appropriate when:
efficiency is important
when organization needs to be coordinated throught the vertical hierarchy
Horizontal application ot structural design:
high need for coordination
Symptoms of cultural deficiency
decision making is delayed or lacking in quality
organization does not respond innovatively to changing environment
employee performance declines and goals not being met
too much conflict is evident