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20 Cards in this Set

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  • Back
Organizational goal (def)
desired state of affairs that the organization attempts to reach
Top management's objectives
determine an organization's goals, strategy, and design
Mission
Official goals
Formally stated definition of business scope and outcomes the organization is trying to achieve
Operative Goals
Designate the ends sought through the actual operating procedures
Specific measurable outcomes
Short-run
Types of operative goals (6)
Overall performance (growth, profitability)
Resources
Market
Employee Development
Innovation and change
Productivity
official goals
Represents a value system for the organization
Importance of operative goals
represents the primary tasks of an organization
Strategy
plan for interacting with the competitve environment to achive organizational goals
Porter's competitve Strategies
Differentiation
LCL
Focus
Prospector
Innovate
Take risks seek out new opportunites
grow
Defender
Stability
Hold onto current customers
Analyzer
Maintain a stable business while innovating on the peripehry
Reactor
Respond to environmental threats in ad hoc fashion
How strategies affect organization design
LCL and defender
efficiency apporach to design
standard operating procedures
close supervision
How strategies affect organization design
Prospetor and differntiation
learning orientation
Research
customer intimacy
creativity rewareded
Effectiveness
extent to which multiple goals are attained
Efficiency
amount of resources used to produce a unit of output
Goal approach (def)
Whether the organization achieves its goals in terms of desired levels of output
Resource based approach
observing the beginning of the process and evaluating whether the organization effectively obtains resources necessary for high performance
Internal process Approach
looks at internal activities and assesses effectiveness by indicators of internal health and efficiency