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19 Cards in this Set
- Front
- Back
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Norms of Behavior
[Group Behavior] |
the standards that a work group uses to evaluate the behavior of its members
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Group Cohesion
[Group Behavior] |
the “interpersonal glue” that makes members of a group stick together
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Social Loafing
[Group Behavior] |
the failure of a group member to contribute personal time, effort, thoughts, or other resources to the group
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Loss of Individuality
[Group Behavior] |
a social process in which individual group members lose self-awareness and its accompanying sense of accountability, inhibition, and responsibility for individual behavior
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Mature Group Characteristics
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Groups with high cohesiveness
demonstrate lower tension and anxiety demonstrate less variation in productivity demonstrate better member satisfaction, commitment, and communication |
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Team Task Functions (Definition)
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those activities directly related to the effective completion of the team’s work
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Team Task Functions (Diagram)
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Team Tasks:
1. Initiate Activities 2. Coordinate Activities 3. Evaluate Effectiveness 4. Diagnose Problems 5. Give Information 6. Seek Information 7. Elaborate Concepts 8. Test Ideas 9. Summarize Ideas |
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Maintenance Functions
[Team Task Functions] |
those activities essential to the effective, satisfying interpersonal relationships within a team or group
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Team Maintenance Functions
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Maintenance Tasks:
1. Support others 2. Test Group Decisions 3. Gatekeep Information 4. Reduce Tension 5. Follow Other's Lead 6. Set Standards 7. Test Consensus 8. Harmonize Conflicts 9. Express member ideas |
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Why Teams?
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Good when performing complicated, complex, interrelated and/or more voluminous work than one person can handle
Good when knowledge, talent, skills, and abilities are dispersed across organizational members Empowerment and collaboration; not power and competition Basis for total quality efforts – teams and circles |
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Social Benefits of Teams
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Psychological Intimacy
Integrated Involvement |
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Psychological Intimacy
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emotional and psychological closeness to other team
or group members |
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Integrated Involvement
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closeness achieved through tasks and activities
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Diversity in Teams
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Demographic dissimilarity influences
Absenteeism Commitment Turnover intentions Beliefs Workgroup relationships Self-esteem Organizational citizenship behavior |
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Creativity in Teams
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Focuses on new and/or dissimilar ideas or ways of doing things in teams
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Creativity in Teams Questions
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Can team creativity be enhanced by greater team diversity?
Can social loafing, conformity, and downward norm setting be overcome?
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Upper Echelons:
Teams at the Top
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-Their background characteristics predict organizational characteristics
-Organization reflects their values, ethics, competence, and unique characteristics -Leadership style, composition, and dynamics influences the organizations performance |
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Upper Echelons
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a top-level executive team in an organization
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Executive Tenure and Organizational Performance
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Standard Deviation Graph
Down Column: Organizational performance relative to the industry average Across Row: CEO tenure (years) 1 on Left, 7 in middle, 14 on right |
