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20 Cards in this Set
- Front
- Back
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Organizational Behavior
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The study of individual behavior and
group dynamics in organizations |
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Organizational Behavior: Dynamics in Organizations
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1. Interpersonal
2. Psychosocial 3. Behavioral |
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Organizational Variables that
Affect Human Behavior |
1. Organizational Behavior
2. Communication 3. Performance Appraisal 4. Work Design 5. Jobs 6. Organizational Design |
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Understand behavior in terms of Internal Perspective
[Internal/External Perspective of Human Behavior] |
Thoughts,feelings, past experiences, and needs
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Understand behavior in terms of External Perspective
[Internal/External Perspective of Human Behavior] |
External events, environmental forces, & behavioral consequences
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Explain behavior by examining Internal Perspective
[Internal/External Perspective of Human Behavior] |
Individuals’ history & personal value system
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Explain behavior by examining External Perspective
[Internal/External Perspective of Human Behavior] |
Surrounding external events & environmental forces
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Interdisciplinary
Influences on Organizational Behavior |
Psychology
Sociology Engineering Medicine Management Anthropology |
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Psychology
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the science of
human behavior |
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Sociology
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the science
of society |
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Engineering
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the applied science
of energy & matter |
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Medicine
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the applied science of
healing or treatment of diseases to enhance an individual’s health and well-being |
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Management
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the study of overseeing
activities and supervising people in organizations |
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Anthropology
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the science of the
learned behavior of human beings |
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Formal Organization
[Formal vs. Informal Organization] |
the official, legitimate, and most visible part of the system
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Informal Organization
[Formal vs. Informal Organization |
the unofficial and less visible part of the system
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Formal organization
(overt) |
Goals & objectives
Policies & procedures Job descriptions Financial resources Authority structure Communication channels Products and services |
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Informal organization
(covert) |
Beliefs & assumptions
Perceptions & attitudes Values Feelings, such as fear, joy anger, trust, & hope Group norms Informal leaders |
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Driving forces creating and shaping change at work
[International Competition in Business] |
Globalization
Technology Diversity Ethics |
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Success will require:
[International Competition in Business] |
-positive response to the competition in the international marketplace
-responsiveness to ethnic, religious, and gender diversity in the workforce |
