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10 Cards in this Set

  • Front
  • Back
goal
defined as a desired future state that the organization attempts to realize. Goals are important because they define the purpose of an organization.
plan
is a blueprint for goal achievement and specifies the necessary resource allocations, schedules, tasks, and other actions. Goals specify future ends; plans specify today’s means.
planning
The word usually incorporates both ideas; it means determining the organization’s goals and defining the means for achieving them.
mission
The planning process starts with a formal mission that defines the basic purpose of the organization.
strategic goals
Top managers are responsible for establishing strategic goals and plans that reflect a commitment to both organizational efficiency and effectiveness.
Tactical goals
Tactical goals and plans are the responsibility of middle managers
Operational plans
Operational plans identify the specific procedures or processes needed at lower levels of the organization. Front-line managers and supervisors develop operational plans that focus on specific tasks and processes and that help to meet tactical and strategic goals.
Strategic goals
Strategic goals are broad statements describing where the organization wants to be in the future. They pertain to the entire organization rather than to specific divisions or departments.
Strategic plans
Strategic plans define the action steps by which the company intends to attain strategic goals. A strategic plan is a blueprint that defines organizational activities and resource allocations. Strategic planning tends to be long-term
Tactical goals
Tactical goals are the results that major divisions and departments within the organization intend to achieve. Tactical goals apply to middle management and describe what major subunits must do in order for the organization to achieve strategic goals.