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14 Cards in this Set
- Front
- Back
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Perception
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Cognitive process that enables us to interpret and understand our surroundings.
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Attention
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Process of becoming consciously aware of something or someone.
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Cognitive category
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Assigning pieces of information to categories.
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Schema
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Represents a person's mental picture or summary of a particular event or type of stimulus.
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Stereotypes
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Individual's set of beliefs about the characteristics or attributes of a group.
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Implicit Cognition
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Represents any thoughts or beliefs that are automatically activated from memory without our conscious awareness.
Leads people to make biased decision. |
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Causal Attributions
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Suspected or inferred causes of behavior.
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Fundamental Attribution Bias
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Reflects one's tendency to attribute another person's behavior to his or her personal characteristics as opposed to situational factors.
Causes behaviors to ignore important environmental forces that often significantly affect behavior. Woman who fell asleep during work has to take care of baby during night; instead, manager views her as lazy. |
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Self-Serving Bias
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Represents one's tendency to take more personal responsibility for success than for failure.
Employees will attribute their success to internal factors than through external factors. |
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Diversity
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Represents the multitude of individual differences and similarities that exist among people.
There many components to diversity therefore diversity pertains to everybody. |
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Discrimination
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Occurs when employment decisions about an individual are due to reasons not associated with performance or are not related to the job.
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Affirmative Action
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Artificial intervention aimed at giving management a chance to correct an imbalance, an injustice, a mistake, or outright discrimination that occurred in the past.
Does not legitimize quotas -- which is illegal. |
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Managing Diversity
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Enables people to perform up to their maximum potential.
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Glass Ceiling
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Used to represent an absolute barrier or solid roadblock that prevented women from advancing to higher-level positions.
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