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20 Cards in this Set
- Front
- Back
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Group
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Two or more freely interacting individuals who share collective norms and goals and have a common identity
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Formal Group
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In the group is formed by a manager to help the organization accomplish its goal, then it qualifies as a formal group
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Informal Group
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Exists when the members' overriding purpose of getting together is friendship
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Group cohesiveness
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Defined as the "we feeling" that binds members of a group together, is the principal by-product of stage 3: norming
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Role
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Set of expected behaviors for a particular position, and a group role is a set of expected behaviors for members of the group as a whole
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Task Roles
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Enable the work group to define, clarify, and pursue a common purpose
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Maintenance Roles
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Foster supportive and constructive interpersonal relationships
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Norm
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Attitude, opinion, feeling, or action -- shared by two or more people -- that guides their behavior
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Team
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Small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable
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Team Building
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A catchall term for a host of techniques aimed at improving the internal functioning of a work groups
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Trust
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A reciprocal faith that the intentions and behaviors of another will consider the implications for you
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Self-managed Teams
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Defined as groups of workers who are given administrative oversight for their task domains
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Cross-functionalism
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Common feature of self-managed teams, particularly among those above the shop-floor or clerical level
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Virtual Team
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Physically dispersed task group that conducts its business through information communication technology (ICT)
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Groupthink
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A mode of thinking that people engage in when they are deeply involved in a cohesive-in-group, when members' striving for unanimity override their motivation to realistically appraise alternative courses of action
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Social Loafing
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Tendency for individual effort to decline as group size increases
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Team Charter
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Describe how team will operate, such as processes for sharing information and decision making (teamwork)
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Team Performance Strategies
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Deliberate plans that outline what exactly the team is to do, such as defining particular tasks and member responsibilities
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Term Composition
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Term that describes the collection of jobs, personalities, knowledge, skills, abilities, and experience of its members
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Team Adaptive Capacity
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Important to meet changing demands and to effectively transition members in and out
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