Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
21 Cards in this Set
- Front
- Back
|
the principle goal of human resource management is to minimize what?
|
Turnover
|
|
|
What kind of company policies and programs enable the firm to comply with anti-discrimination laws and to correct past discriminatory practices?
|
affirmative action, equal opportunity
|
|
|
what are 2 of the most important anti-discrimination laws passed in the US in modern times?
|
ADA & Civil rights act of 1964
|
|
|
Who does the ADA protect?
|
protects a group of people who have disabilities and are able to do a job
|
|
|
what is the name of the process of attracting qualified job candidates?
|
recruitment
|
|
|
what is usually a firm's best source for recruiting new employees?
|
employee referrals
|
|
|
What is a commonly used technique for getting detailed information about job applicants without violating anti-discrimination laws?
|
use a recruiter
|
|
|
what kind of applicant tests measue individuals knowledge and skills?
|
achievment test
|
|
|
what kind of test measures a job applicants mental ability?
|
aptitude test
|
|
|
what kind of test measure a persons traits and characteristics related to job performance?
|
personality test
|
|
|
What is the most important thing to do when interviewing job applicants?
|
get interviewee talking
|
|
|
what minimum 2 things should you try and find out when checking an applicants previous job references?
|
job performance & ability to get along with coworkers
|
|
|
what is the tred among companies today in drug testing?
|
fewer companies are doing it.
|
|
|
What is the main purpose of new employee orientation programs?
|
it acquaints new employees with the organization
|
|
|
What ist he purpose of employee training?
|
to teach skills they need
|
|
|
What is the purpose of employee development programs?
|
conists of enhancing knowledge and skills of a complex & unstructured nature
|
|
|
What is the name of a formal system for measuring and reviewing employee's job performance?
|
performance evaluation
|
|
|
Traditionally an employee was evaluated only by his boss. Who also nowmust review an employees performace at some companies?
|
coworkers, clients, subordinates
|
|
|
What is the main prupose for doing employee perfomance reviews?
|
promotions, raisies, demotions, bonuses
|
|
|
What perscentage of the cost of running an enterprise usually goes to employee compensationg?
|
66%
|
|
|
What percentage of salaries do most companies spend for non0cash employee benefits such as health care, etc?
|
35%
|
