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27 Cards in this Set
- Front
- Back
Discuss the history and evolving culture of medication safety
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Safety was not Job #1 .
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How the culture of safety in healthcare differs from the culture in highly reliable industries?
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-rely on personalized reporting
-system not designed for safety(non creative) -does not commit to continual safety improvements(not routine) -silos -process stagnation |
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Name Ineffective Approaches to Medication Error Prevention
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-Naming ,blaming, shaming and training
-practitioners “redefine” errors |
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Fail-safe system
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-safeguarding the event of failure
-does not mean unable to fail but the devise will do whatever possible to minimize the negative effect when it happens |
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Describe Effective Approaches to Medication Error Prevention
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-Focus attention on System
-Redefine accountability -Make MORE people MORE accountable(Shared accountability) -Proactive not reactive -Promotes open communication about errors |
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Key concepts in safeguarding high alert medications(Part I)
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Simplify - reduce steps and number of options
Externalize or centralize error prone processes Differentiate items (appearance, location) Differentiate items (touch, color, smell, etc.) Standardize (communication and dosing methods) Redundancy (check systems, back-ups) |
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Key concepts in safeguarding high alert medications(Part II)
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Reminders
Improved access to information Use of constraints that limit access or use Forcing functions Failsafes Use of defaults Failure analysis for new products and procedures |
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The Three Behaviors towards making errors
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Console(Human error )-Product of current system designs
Coach(At-risk behavior )-Unintentional risk taking Punish(Reckless behavior )-Intentional risk taking |
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managed through remedial /disciplinary action
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Reckless behavior -Intentional risk taking
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Identify the mispaired Reporting Systems
Internal Paper forms:Internal ISMP-MERP:External AHRQ:Patient Safety Organization(PSO) Hotlines:External |
Hotlines:External
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Errors that were intercepted and corrected before reaching the patient/consumer.
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Near Mises
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Errors that do not result in any change in treatment or transfer of patient to a higher level of care
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Errors with No Harm
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Includes errors that result in any change in treatment or care level
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Errors with Harm
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Seven elements of the medication-use process that cause medication errors
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SSOPAMP
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process for identifying the basic or causal factor(s) that underlie variation in performance
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Retrospective (What,Why,and How?)
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The Joint Commission allows entry to the pharmacy by non-pharmacy personnel when the pharmacy is closed
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False
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What is the main cause of dispensing errors according to Pharmacists
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Workload
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Periods of low workload may increase the risk of error
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True
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Identify the wrong staement.
1.Pharmacists with training in stress management made fewer errors. 2.Pharmacists with supervisors who promote autonomy made fewer errors. 3.Pharmacists who receive constructive feedback about their errors were better able to detect subsequent errors. 4.None |
4
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Computerized prescribing can also be a source of error.
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True
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When labelling a Syringe and admixture labels,the drug name should be highlighted and the brand name in parenthesis
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False.
drug name must be in bold not highlighted |
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Many facilities use an armband to indicate that a patient has an allergy.
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True
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Room number is an acceptable identifier in addition to another identifier.
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False
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All medication orders should be sent to the Pharmacy (e.g. ED orders even if the medication is not supplied by Pharmacy, diet orders
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True
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Nurses are more affected by distractions than physicians or pharmacists.
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True
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Institute of Medicine recommends that nurses work nor more than 12 hours per da or 60 hours per week.
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True
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List problematic medications
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heparin (and other IV anticoagulants)
insulin Concentrated insulin (U-500) Concentrated oral morphine solutions (20mg/ml) Sterile water for injection large volume parenteral (1000ml) Neuromuscular blocking agents Multidose vials |