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5 Cards in this Set

  • Front
  • Back
what are the basic components of communication?
what are the factors interfering witht the communication process?
1. message must be clear
2. sender must delover message effectivly
3. receiver must be able to hear the message
What are the barriers to communication?
1. physical disabilities
2. psychological attitudes and prejudice
3.cultural diversity
4. presence of a terminal illness
5. use of touch
what are the legal disablilities?
minors, mentally incompetent, under influence of drugs that alter mental state, and semiconscious or unconscious.
what are the health care records?
ownership, legal records, no erasures, properky maintained, confidentiality, and computerized records.