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42 Cards in this Set

  • Front
  • Back
Advertising
non personal communication paid for by an identified sponsor using mass media to persuade or inform

271 billion in 2005
total us ad spending will be __ in 2015
400 billion
DVR
2% but caused product placement in TV shows
Greys anatomy
most AD zapped show
full service agency
an agency that provides most or all of the services needed to mount a campaign
account management
strategy and day to day operations
(soul)
creative services
dream up the message (heart)
research and marketing service
develop information (brains)
media planning
pick best communication vehicles, plan timing (legs)
steps in developing an advertising campaign (6)
1. identify target audience
2. establish message and budget
3. design the ads
4. pre test what the ads will say
5. choose the media
6. evaluate advertising
newspapers
most popular ad spending category
video : procter and gamble
P and A spent 8.5 billion on advertising
creative strategy
the process that turns a concept into an advertisement
advertising appeal
the central idea or theme of an ad message
unique selling proposition (USP)
an ad appeal that focuses on one clear reason why a particular product is superior
comparative advertising
a comparative ad explicitly names one or more competitors
testimonial
using a celebrity, and expert, or average guy.

USEFUL for MATURE PRODUCTS
copy testing
a marketing research method that seeks to measure the effectiveness of ads by consumers reaction to the ad
aperture
the best place and time to reach a person in the target market group
online adv advantages
1. provide new ways to finely target customers (cookies)
2. measure net behavior
3. more sophisticated arguments
4. mere with internet based self service strategies

NOTE: ability to protect privacy is NOT one
online ads revenue
16.8 billion
all age groups...
have similar attitudes toward the internet

would turn to internet first

similar thoughts toward tv
media schedule
the plan that specifies the exact media to use and when
advertising exposure
the degree to which the target market will see an ad message placed in a specific vehicle
impressions
number of people who will be exposed to the message placed in one or more media vehicles
reach
percent of the target marketed that will be exposed
frequency
number of times a person in the target group will be exposed

(3 is magic number)
gross rating points (GRP)
a measure used for comparing the effectiveness of different vehicles
cost per thousand
the cost to deliver a message to 1000 people or homes
three ways to measure the impact of ads
1. unaided recall
2. aided recall
3. attitudinal measures

NOTE: product satisfaction measures are NOT among these
unaided recall
a research technique conducted by telephone survey on personal interview that asks where a person remembers seeing an ad
aided recall
uses clues to prompt answers about ads they have seen
attitudinal measures
research technique that probes a consumers beliefs or feelings about a product before and after being exposed to messages about it
stickiness =
frequency X duration X reach
sales promotion is about
short term brand switching
frequency programs
customer sales promotion programs that offer a discount or free product for multiple purchases over time -

also called loyalty or continuity programs
coupon savings
37 billion
attention getting customer promotions (6)
1. contest and sweepstake
2. premiums
3. sampling
4. point of purchase promotion
5. product/brand placements
6. cross promotion
A Public relations campaign strategy should include (5)
1. a statement of objectives
2. a situation analysis
3. messages to be communicated
4. timetable and budget
5. discussion of how the program will be evaluated

NOTE: contingency plan is NOT one of these
public relations process =
developing objectives, executing, and evaluating
measurement of print and broadcast coverage
basic measurement tool in public relations
sponserships
public relation activities through which companies provide financial support to help fund an event in return for publicized recognition of the company's contribution